2.50
Hdl Handle:
http://hdl.handle.net/10755/182562
Category:
Abstract
Type:
Presentation
Title:
Leap of Faith: A Labor Management Partnership
Author(s):
Porter, Carol; Wade, Marva; Ludmer, Audrey
Author Details:
Carol Porter, RN, MPA, The Mount Sinai Medical Center, New York, New York, USA, email: carol.porter@mountsinai.org; Marva Wade; Audrey Ludmer, RN, BS
Abstract:
Podium Presentation: BRIEF DESCRIPTION: Partnering with a professional nursing union and an ancillary staff union has been a transformational process focused on patient care, quality outcomes, and nurse satisfaction. Learn the risks and benefits of transparency and trust and how to take a "Leap of Faith". ABSTRACT: In a large tertiary medical center we have embarked on a journey including our labor unions and management which has resulted in a culture of trust, mutual respect, and collaboration. Partnering with both our professional nursing union as well as our ancillary staff union has been a transformational process with a focus on patient care, quality outcomes, and nurse satisfaction. In the beginning of this journey the risks and benefits of transparency and trust were considered and together both union and management chose to take a "Leap of Faith". We were already a Magnet designated nursing community and this commitment has taken us to a new level of nursing practice and nursing leadership from the board room to the bedside and back. Nursing Management and our local nursing bargaining unit leadership meet monthly to discuss quality indicators and actions taken to improve patient care. Both the ôgood and badö information is shared in an environment of collegiality, participatory decision making, and multidimensional communication. Labor and management focus and work on improving patient care and quality outcomes together. Data review, analysis, planning and intervention are worked on, rolled out and implemented. Our labor management partnership has facilitated improvements in clinical, operational and financial performance, as well as in patients and families satisfaction with the care we deliver. Improvements in areas such as: Core Measures, pressure ulcer prevalence, central line infection rates, patient satisfaction, constant observation, registered nurse vacancy rates, agency utilization, and nurse satisfaction are examples of what we have accomplished together as a team. Our approach to the working relationship between labor and management is a work in progress. There were leaps of faith needed by both in order to go forward. We have found at this point that it is a worthwhile endeavor. We are seeing progress made; relationships formed and increased staff satisfaction. Our definition of leadership includes traditional nursing management as well as clinical nurses, advanced practice nurses, and local nursing union leaders. We have co-led many initiatives in the past and continue to do so at the present time. We are redefining how management and unions work together and can view each other as assets and a means to positive outcomes on many levels.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2008
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Salt Lake City, Utah, USA
Description:
The 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleLeap of Faith: A Labor Management Partnershipen_GB
dc.contributor.authorPorter, Carolen_US
dc.contributor.authorWade, Marvaen_US
dc.contributor.authorLudmer, Audreyen_US
dc.author.detailsCarol Porter, RN, MPA, The Mount Sinai Medical Center, New York, New York, USA, email: carol.porter@mountsinai.org; Marva Wade; Audrey Ludmer, RN, BSen_US
dc.identifier.urihttp://hdl.handle.net/10755/182562-
dc.description.abstractPodium Presentation: BRIEF DESCRIPTION: Partnering with a professional nursing union and an ancillary staff union has been a transformational process focused on patient care, quality outcomes, and nurse satisfaction. Learn the risks and benefits of transparency and trust and how to take a "Leap of Faith". ABSTRACT: In a large tertiary medical center we have embarked on a journey including our labor unions and management which has resulted in a culture of trust, mutual respect, and collaboration. Partnering with both our professional nursing union as well as our ancillary staff union has been a transformational process with a focus on patient care, quality outcomes, and nurse satisfaction. In the beginning of this journey the risks and benefits of transparency and trust were considered and together both union and management chose to take a "Leap of Faith". We were already a Magnet designated nursing community and this commitment has taken us to a new level of nursing practice and nursing leadership from the board room to the bedside and back. Nursing Management and our local nursing bargaining unit leadership meet monthly to discuss quality indicators and actions taken to improve patient care. Both the ôgood and badö information is shared in an environment of collegiality, participatory decision making, and multidimensional communication. Labor and management focus and work on improving patient care and quality outcomes together. Data review, analysis, planning and intervention are worked on, rolled out and implemented. Our labor management partnership has facilitated improvements in clinical, operational and financial performance, as well as in patients and families satisfaction with the care we deliver. Improvements in areas such as: Core Measures, pressure ulcer prevalence, central line infection rates, patient satisfaction, constant observation, registered nurse vacancy rates, agency utilization, and nurse satisfaction are examples of what we have accomplished together as a team. Our approach to the working relationship between labor and management is a work in progress. There were leaps of faith needed by both in order to go forward. We have found at this point that it is a worthwhile endeavor. We are seeing progress made; relationships formed and increased staff satisfaction. Our definition of leadership includes traditional nursing management as well as clinical nurses, advanced practice nurses, and local nursing union leaders. We have co-led many initiatives in the past and continue to do so at the present time. We are redefining how management and unions work together and can view each other as assets and a means to positive outcomes on many levels.en_GB
dc.date.available2011-10-28T15:29:45Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:29:45Z-
dc.conference.date2008en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationSalt Lake City, Utah, USAen_US
dc.descriptionThe 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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