2.50
Hdl Handle:
http://hdl.handle.net/10755/182590
Category:
Abstract
Type:
Presentation
Title:
Defining Excellence by Defying the Norm
Author(s):
Schuenemeyer, Nancy
Author Details:
Nancy Schuenemeyer, RN, Boone Hospital Center, Columbia, Missouri, USA, email: nschuenemeyer@bjc.org
Abstract:
Podium Presentation: BRIEF DESCRIPTION: Medical Surgical Units generally provide the majority of inpatient care but are often stymied by ingrained processes that have not evolved with changes in the overall healthcare environment. Learn from the Innovation Specialist at this 380-bed community hospital how to defy the norm by empowering staff to strive for the ideal hospital experience. ABSTRACT: It can be challenging to change traditional patient care assumptions and practices. Medical Surgical Units generally provide the majority of inpatient care but are often stymied by ingrained processes that have not evolved with changes in the overall healthcare environment. It has been recognized that many of the obstacles to care that nursing staff face can be solved by those same staff if given to right tools. This 380-bed community hospital is building the ideal hospital experience for patients, families and staff by drawing on the expertise of successful initiatives such as Lean/Six Sigma, the Robert Wood Johnson Foundation and Institute for Health Improvement "Transforming Care at the Bedside" (TCAB) project and change management strategies. Learn specifics of how this organization developed a collaborative relationship with University of Pittsburgh Medical Center, one of the original hospitals in the initial 2003 TCAB initiative, and then started their first TCAB unit on a 40-bed Surgical Floor. Hear how staff identified problems, then prioritized what to improve and initiated changes in practice. As the staff became engaged and saw successes, the energy grew and innovation took off! Examples include holding a Patient/Family Luncheon where patients and families met with staff to discuss the "patient experience"; initiating a "Quiet Hour" each day to provide rest for patients and a calm environment for the staff; color coding bins in the supply room so that staff can more quickly locate supplies; and having a "Safety Huddle" each shift to identify patients at risk for falls, pressure/skins issues and how staff are handling their workload. Changes are made with specific metrics identified to measure outcomes. Some initiatives are simple and very cost effective while others have required a financial investment with administrative support but have been approved based on data gathered at the bedside. Medical Surgical Units are now actively embracing change as frontline staff bring ideas to the workplace to try to improve the experience for patients and staff. Barriers are being overcome and staff satisfaction is improving. A culture of innovation is becoming embedded in the organization as nurses realize that if an implemented change is not successful and is stopped that it doesn't mean another effort will also fail. Excellence in patient care is happening as nurses defy the norm and take control of improving their practice.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2008
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Salt Lake City, Utah, USA
Description:
The 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleDefining Excellence by Defying the Normen_GB
dc.contributor.authorSchuenemeyer, Nancyen_US
dc.author.detailsNancy Schuenemeyer, RN, Boone Hospital Center, Columbia, Missouri, USA, email: nschuenemeyer@bjc.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182590-
dc.description.abstractPodium Presentation: BRIEF DESCRIPTION: Medical Surgical Units generally provide the majority of inpatient care but are often stymied by ingrained processes that have not evolved with changes in the overall healthcare environment. Learn from the Innovation Specialist at this 380-bed community hospital how to defy the norm by empowering staff to strive for the ideal hospital experience. ABSTRACT: It can be challenging to change traditional patient care assumptions and practices. Medical Surgical Units generally provide the majority of inpatient care but are often stymied by ingrained processes that have not evolved with changes in the overall healthcare environment. It has been recognized that many of the obstacles to care that nursing staff face can be solved by those same staff if given to right tools. This 380-bed community hospital is building the ideal hospital experience for patients, families and staff by drawing on the expertise of successful initiatives such as Lean/Six Sigma, the Robert Wood Johnson Foundation and Institute for Health Improvement "Transforming Care at the Bedside" (TCAB) project and change management strategies. Learn specifics of how this organization developed a collaborative relationship with University of Pittsburgh Medical Center, one of the original hospitals in the initial 2003 TCAB initiative, and then started their first TCAB unit on a 40-bed Surgical Floor. Hear how staff identified problems, then prioritized what to improve and initiated changes in practice. As the staff became engaged and saw successes, the energy grew and innovation took off! Examples include holding a Patient/Family Luncheon where patients and families met with staff to discuss the "patient experience"; initiating a "Quiet Hour" each day to provide rest for patients and a calm environment for the staff; color coding bins in the supply room so that staff can more quickly locate supplies; and having a "Safety Huddle" each shift to identify patients at risk for falls, pressure/skins issues and how staff are handling their workload. Changes are made with specific metrics identified to measure outcomes. Some initiatives are simple and very cost effective while others have required a financial investment with administrative support but have been approved based on data gathered at the bedside. Medical Surgical Units are now actively embracing change as frontline staff bring ideas to the workplace to try to improve the experience for patients and staff. Barriers are being overcome and staff satisfaction is improving. A culture of innovation is becoming embedded in the organization as nurses realize that if an implemented change is not successful and is stopped that it doesn't mean another effort will also fail. Excellence in patient care is happening as nurses defy the norm and take control of improving their practice.en_GB
dc.date.available2011-10-28T15:31:01Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:31:01Z-
dc.conference.date2008en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationSalt Lake City, Utah, USAen_US
dc.descriptionThe 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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