Educating Direct Care Nurses in Using Quality Indicators to Implement Bedside Practice Improvements

2.50
Hdl Handle:
http://hdl.handle.net/10755/182656
Category:
Abstract
Type:
Presentation
Title:
Educating Direct Care Nurses in Using Quality Indicators to Implement Bedside Practice Improvements
Author(s):
Torchen, Carol; Tavianini, Holly
Author Details:
Carol Torchen, MSN, RN, CNA, BC, Lehigh Valley Hospital and Health Network, Allentown, Pennsylvania, USA, email: Carol.Torchen@lvh.com; Holly Tavianini, BSN, RN, CNRN
Abstract:
Concurrent Podium Presentation: This session details successful strategies implemented by a nurse-driven Quality Council to disseminate quality data and to educate staff about nursing quality improvement. A key strategy has been the production of a monthly newsletter that incorporates concepts of appreciative inquiry, peer review, case studies, evidence-based practice findings, quality data graphic displays, and creative educational activities. This presentation outlines the creative educational methods incorporated within the newsletter to address diverse learning needs of healthcare providers and provide quality data information in a format relevant to bedside practice. Each newsletter is dedicated to a single quality indicator, which is explored within the context of a Clinical Services Peer Review case study designed to share learnings and recommendations for process change in procedures, policies, or equipment. A review of expert opinion and literature specific to the featured indicator provides staff with evidence-based quality improvement recommendations. Based on the concept of Appreciative Inquiry, a patient care area is highlighted that has demonstrated excellent quality improvement outcomes specific to the indicator of focus; colleagues learn from the obstacles, strategies for improvement and successes of their peers. Data related to organizational performance in comparison to the NDNQI benchmark is presented in a linear chart; a trend line enables staff to easily identify organizational progress toward meeting the national benchmarks for the quality indicators. Presenters will discuss how strategies have successfully engaged direct care nurses in effectively integrating quality improvement into bedside practice. References: American Nurses Credentialing Center. Magnet Recognition Program Application Manual. Silver Spring, MD; 2005 Cooperrider, D. L., Barrett, F., & Srivastva, S. (1995). Social Construction and Appreciative Inquiry: A Journey in Organizational Theory. In D. Hosking, P. Dachler, & K. Gergen (Eds.), Management and Organization: Relational Alternatives to Individualism (pp. 157-200). Aldershot, UK: Avebury Press.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2007
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Atlanta, Georgia, USA
Description:
"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleEducating Direct Care Nurses in Using Quality Indicators to Implement Bedside Practice Improvementsen_GB
dc.contributor.authorTorchen, Carolen_US
dc.contributor.authorTavianini, Hollyen_US
dc.author.detailsCarol Torchen, MSN, RN, CNA, BC, Lehigh Valley Hospital and Health Network, Allentown, Pennsylvania, USA, email: Carol.Torchen@lvh.com; Holly Tavianini, BSN, RN, CNRNen_US
dc.identifier.urihttp://hdl.handle.net/10755/182656-
dc.description.abstractConcurrent Podium Presentation: This session details successful strategies implemented by a nurse-driven Quality Council to disseminate quality data and to educate staff about nursing quality improvement. A key strategy has been the production of a monthly newsletter that incorporates concepts of appreciative inquiry, peer review, case studies, evidence-based practice findings, quality data graphic displays, and creative educational activities. This presentation outlines the creative educational methods incorporated within the newsletter to address diverse learning needs of healthcare providers and provide quality data information in a format relevant to bedside practice. Each newsletter is dedicated to a single quality indicator, which is explored within the context of a Clinical Services Peer Review case study designed to share learnings and recommendations for process change in procedures, policies, or equipment. A review of expert opinion and literature specific to the featured indicator provides staff with evidence-based quality improvement recommendations. Based on the concept of Appreciative Inquiry, a patient care area is highlighted that has demonstrated excellent quality improvement outcomes specific to the indicator of focus; colleagues learn from the obstacles, strategies for improvement and successes of their peers. Data related to organizational performance in comparison to the NDNQI benchmark is presented in a linear chart; a trend line enables staff to easily identify organizational progress toward meeting the national benchmarks for the quality indicators. Presenters will discuss how strategies have successfully engaged direct care nurses in effectively integrating quality improvement into bedside practice. References: American Nurses Credentialing Center. Magnet Recognition Program Application Manual. Silver Spring, MD; 2005 Cooperrider, D. L., Barrett, F., & Srivastva, S. (1995). Social Construction and Appreciative Inquiry: A Journey in Organizational Theory. In D. Hosking, P. Dachler, & K. Gergen (Eds.), Management and Organization: Relational Alternatives to Individualism (pp. 157-200). Aldershot, UK: Avebury Press.en_GB
dc.date.available2011-10-28T15:34:04Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:34:04Z-
dc.conference.date2007en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationAtlanta, Georgia, USAen_US
dc.description"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.