2.50
Hdl Handle:
http://hdl.handle.net/10755/182755
Category:
Abstract
Type:
Presentation
Title:
Cruising into Change: Same Day Surgery Model of Care
Author(s):
Boli, Stephanie; Beck, Ronda
Author Details:
Stephanie Boli, RN Unit Director, Aultman Hospital, Canton, Ohio, USA, email: sboli@aultman.com; Ronda Beck, RN, PCS
Abstract:
Poster Presentation: The Surgery Same Day Unit was challenged to improve patient and nursing satisfaction. Due to the unpredictable patient flow that routinely resulted in significant fluctuations throughout the day, staffing and scheduling of personnel was a challenge. As outpatient procedures increased and this unit expanded in size, the processes that were once successful were failing in measurable degrees. Patient satisfaction was low from the lack of continuity in nursing care and nursing satisfaction was suffering as well. This issue was brought to the unit based shared decision-making council for assessment and change. This interdisciplinary group of Same Day staff felt that a new model of care that directed individual ownership of patient care to each nurse would improve patient and nursing satisfaction while improving accountability. The new model of care was implemented in March 2006. Evaluation of this change has shown a significant improvement in patient satisfaction from April 2006 to July 2006. Patients consistently comment on their appreciation of establishing a primary relationship with "their" nurse and nursing morale has improved on the unit. This project provided an opportunity for all disciplines to come together and improve the way they care for their patients. This project exemplifies Force 5 by giving the nurses responsibility for their own practice along with the coordination of care. Force 12 is mirrored as nurses influence unit wide processes and change; and Force 13 is demonstrated through an interdisciplinary team approach for decision-making. Reference: Green, A., Jordan, C., (January 31, 2004) "Common Denominators: Shared Goverence and Work Place Advocacy - Strategies for Nurses to Gain Control overTheir Practice." Online Journal of Issues in Nursing. Vol.#9 No.1
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2007
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Atlanta, Georgia, USA
Description:
"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleCruising into Change: Same Day Surgery Model of Careen_GB
dc.contributor.authorBoli, Stephanieen_US
dc.contributor.authorBeck, Rondaen_US
dc.author.detailsStephanie Boli, RN Unit Director, Aultman Hospital, Canton, Ohio, USA, email: sboli@aultman.com; Ronda Beck, RN, PCSen_US
dc.identifier.urihttp://hdl.handle.net/10755/182755-
dc.description.abstractPoster Presentation: The Surgery Same Day Unit was challenged to improve patient and nursing satisfaction. Due to the unpredictable patient flow that routinely resulted in significant fluctuations throughout the day, staffing and scheduling of personnel was a challenge. As outpatient procedures increased and this unit expanded in size, the processes that were once successful were failing in measurable degrees. Patient satisfaction was low from the lack of continuity in nursing care and nursing satisfaction was suffering as well. This issue was brought to the unit based shared decision-making council for assessment and change. This interdisciplinary group of Same Day staff felt that a new model of care that directed individual ownership of patient care to each nurse would improve patient and nursing satisfaction while improving accountability. The new model of care was implemented in March 2006. Evaluation of this change has shown a significant improvement in patient satisfaction from April 2006 to July 2006. Patients consistently comment on their appreciation of establishing a primary relationship with "their" nurse and nursing morale has improved on the unit. This project provided an opportunity for all disciplines to come together and improve the way they care for their patients. This project exemplifies Force 5 by giving the nurses responsibility for their own practice along with the coordination of care. Force 12 is mirrored as nurses influence unit wide processes and change; and Force 13 is demonstrated through an interdisciplinary team approach for decision-making. Reference: Green, A., Jordan, C., (January 31, 2004) "Common Denominators: Shared Goverence and Work Place Advocacy - Strategies for Nurses to Gain Control overTheir Practice." Online Journal of Issues in Nursing. Vol.#9 No.1en_GB
dc.date.available2011-10-28T15:38:40Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:38:40Z-
dc.conference.date2007en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationAtlanta, Georgia, USAen_US
dc.description"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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