2.50
Hdl Handle:
http://hdl.handle.net/10755/182829
Category:
Abstract
Type:
Presentation
Title:
Including Staff Nurses in Nurse Manager Performance Review
Author(s):
Ingersoll, Gail; Witzel, Patricia
Author Details:
Gail Ingersoll, EdD, RN, FAAN, FNAP, Strong Memorial Hospital, Rochester, New York, USA, email: gail_ingersoll@urmc.rochester.edu; Patricia Witzel, RN, MS, MBA, FNAP
Abstract:
Concurrent Podium Presentation: This presentation describes the process and tool used to include staff nurses in annual nurse manager performance reviews and compares the ratings by staff nurses to unit performance outcomes. An evidence-derived 10-item survey tool has been used for the past 6 years at one Magnet hospital to obtain nursing staff input into annual nurse manager performance review. This tool has been tested for reliability and validity and demonstrates good evidence of both. In this presentation, information about the tool and its development and the process used to obtain staff nurse input will be described. Issues associated with moving from pen and paper to online version will be highlighted and relationships between staff satisfaction findings and unit outcome indicators will be shared. The format used for the staff survey tool is easy to interpret and facilitates ease of completion, taking less than 10 minutes for nurses to complete. Despite the brevity of the tool, staff nurse ratings are consistent with other, more extensive evaluation measures and correlate highly with unit performance (nurse retention, patient satisfaction, and other outcome indicator) findings. Data from the annual staff nurse evaluations using this tool have been used to develop targeted performance improvement plans and career counseling options for nurse managers whose performance generate quantifiable staff concerns. Staff receive feedback about overall nurse manager performance at the hospital's nursing practice council, with nurse managers discussing unit-level findings during unit staff meetings. Nurse managers and senior executives receive comprehensive reports that compare individual manager performance to overall performance scores. Staff nurses, managers and senior nurse executives report high levels of satisfaction with the data collection and feedback process and staff participation rates have increased each year.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2007
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Atlanta, Georgia, USA
Description:
"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleIncluding Staff Nurses in Nurse Manager Performance Reviewen_GB
dc.contributor.authorIngersoll, Gailen_US
dc.contributor.authorWitzel, Patriciaen_US
dc.author.detailsGail Ingersoll, EdD, RN, FAAN, FNAP, Strong Memorial Hospital, Rochester, New York, USA, email: gail_ingersoll@urmc.rochester.edu; Patricia Witzel, RN, MS, MBA, FNAPen_US
dc.identifier.urihttp://hdl.handle.net/10755/182829-
dc.description.abstractConcurrent Podium Presentation: This presentation describes the process and tool used to include staff nurses in annual nurse manager performance reviews and compares the ratings by staff nurses to unit performance outcomes. An evidence-derived 10-item survey tool has been used for the past 6 years at one Magnet hospital to obtain nursing staff input into annual nurse manager performance review. This tool has been tested for reliability and validity and demonstrates good evidence of both. In this presentation, information about the tool and its development and the process used to obtain staff nurse input will be described. Issues associated with moving from pen and paper to online version will be highlighted and relationships between staff satisfaction findings and unit outcome indicators will be shared. The format used for the staff survey tool is easy to interpret and facilitates ease of completion, taking less than 10 minutes for nurses to complete. Despite the brevity of the tool, staff nurse ratings are consistent with other, more extensive evaluation measures and correlate highly with unit performance (nurse retention, patient satisfaction, and other outcome indicator) findings. Data from the annual staff nurse evaluations using this tool have been used to develop targeted performance improvement plans and career counseling options for nurse managers whose performance generate quantifiable staff concerns. Staff receive feedback about overall nurse manager performance at the hospital's nursing practice council, with nurse managers discussing unit-level findings during unit staff meetings. Nurse managers and senior executives receive comprehensive reports that compare individual manager performance to overall performance scores. Staff nurses, managers and senior nurse executives report high levels of satisfaction with the data collection and feedback process and staff participation rates have increased each year.en_GB
dc.date.available2011-10-28T15:41:56Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:41:56Z-
dc.conference.date2007en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationAtlanta, Georgia, USAen_US
dc.description"Connect, Empower and Celebrate" was the theme of the 11th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 3-5 October, 2007 at the Georgia World Congress Center in Atlanta, Georgia, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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