2.50
Hdl Handle:
http://hdl.handle.net/10755/182985
Category:
Abstract
Type:
Presentation
Title:
Transforming Care for Positive Staff and Patient Outcomes
Author(s):
Spratt, Deborah; Mix, Hiedi; McDonald, Shari; Witzel, Patricia
Author Details:
Deborah Spratt, RN, MPA, CNAA, CNOR, Strong Memorial Hospital, Rochester, New York, USA, email: Deborah_Spratt@urmc.rochester.edu; Hiedi Mix, RN, BSN; Shari McDonald RN; Patricia Witzel, RN, MS, MBA, CNAA, BC
Abstract:
Paper Presentation: This presentation highlights a unit-based transformation process designed to refocus attention on patients and families, while incorporating nursing staff's considerations and input into the planning process. Transformation activities are directed at three principal areas -- communication, traffic flow, and the education of patients and families. A variety of strategies are used to improve services to patients and families, with program impact measured over time. The strategies introduced by two patient care units and the processes incorporated to maximize program success are described. Barriers encountered and actions taken to achieve program goals are highlighted, with recommendations for organizations interested in beginning similar transformation approaches. Patient and staff outcome measures are reported, with data pertaining to patient and staff satisfaction and patient complication rates demonstrating positive change over time. Unit-level and organizational-level impact is reviewed, with recommendations made concerning resource needs and contributors to program success. The discussion considers how unit-level change processes can serve as a catalyst for other innovative practices and how the involvement of staff in one project can lead to increased participation in unit and hospital activities overall. Also described is an innovative, computer supported work sampling method that is assisting with the identification of inefficiencies in the work setting and how the information provided is being used to modify the work environment and further refine care delivery approaches. The project is part of the Institute for Healthcare Improvement's interdisciplinary agenda for organizational transformation. References: Institute for Healthcare Improvement. (2005). Transforming Medical-Surgical Care at the Bedside. Boston, MA.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2006
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Denver, Colorado, USA
Description:
10th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 4-6 October, 2006 at the Colorado Convention Center in Denver, Colorado, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleTransforming Care for Positive Staff and Patient Outcomesen_GB
dc.contributor.authorSpratt, Deborahen_US
dc.contributor.authorMix, Hiedien_US
dc.contributor.authorMcDonald, Sharien_US
dc.contributor.authorWitzel, Patriciaen_US
dc.author.detailsDeborah Spratt, RN, MPA, CNAA, CNOR, Strong Memorial Hospital, Rochester, New York, USA, email: Deborah_Spratt@urmc.rochester.edu; Hiedi Mix, RN, BSN; Shari McDonald RN; Patricia Witzel, RN, MS, MBA, CNAA, BCen_US
dc.identifier.urihttp://hdl.handle.net/10755/182985-
dc.description.abstractPaper Presentation: This presentation highlights a unit-based transformation process designed to refocus attention on patients and families, while incorporating nursing staff's considerations and input into the planning process. Transformation activities are directed at three principal areas -- communication, traffic flow, and the education of patients and families. A variety of strategies are used to improve services to patients and families, with program impact measured over time. The strategies introduced by two patient care units and the processes incorporated to maximize program success are described. Barriers encountered and actions taken to achieve program goals are highlighted, with recommendations for organizations interested in beginning similar transformation approaches. Patient and staff outcome measures are reported, with data pertaining to patient and staff satisfaction and patient complication rates demonstrating positive change over time. Unit-level and organizational-level impact is reviewed, with recommendations made concerning resource needs and contributors to program success. The discussion considers how unit-level change processes can serve as a catalyst for other innovative practices and how the involvement of staff in one project can lead to increased participation in unit and hospital activities overall. Also described is an innovative, computer supported work sampling method that is assisting with the identification of inefficiencies in the work setting and how the information provided is being used to modify the work environment and further refine care delivery approaches. The project is part of the Institute for Healthcare Improvement's interdisciplinary agenda for organizational transformation. References: Institute for Healthcare Improvement. (2005). Transforming Medical-Surgical Care at the Bedside. Boston, MA.en_GB
dc.date.available2011-10-28T15:49:10Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:49:10Z-
dc.conference.date2006en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationDenver, Colorado, USAen_US
dc.description10th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 4-6 October, 2006 at the Colorado Convention Center in Denver, Colorado, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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