2.50
Hdl Handle:
http://hdl.handle.net/10755/183070
Category:
Abstract
Type:
Presentation
Title:
Embracing Patient- and Family- Centered Care: Hardwired for Success!
Author(s):
Ferrall, Sheila; Davis, Donna
Author Details:
Sheila Ferrall, RN, MS, AOCN, Moffitt Cancer Center, Tampa, FL, email: sheila.ferrall@moffitt.org; Donna Davis, RN
Abstract:
Purpose: Patient- and Family- Centered Care (PFCC) is an approach to healthcare that supports partnerships between patients, families and providers in the planning and delivery of care. Valuing and including the patient and family perspective improves satisfaction, enhances quality and promotes safety. Clinician reluctance to embrace this model requires a multi-faceted approach. The purpose of this presentation is to describe our strategy to reflect PFCC in an electronic assessment tool as one way to help enculturate this model.

Method: A work-group of staff nurses was assigned the task of developing content for our electronic admission assessment documentation tool. The group, led by a Nursing Informatics Analyst and supported by a Clinical Nurse Specialist, was committed to doing more than just translating a paper form into electronic, rather they wanted to improve the quality of documentation. Upon review of information provided by our Diversity Group and recommendations from a PFCC consultant, the group elected to structure the assessment to include a focus on the family. To convey the PFCC core principle of dignity and respect questions like: who do you consider family, who makes your healthcare decisions, and who are the persons to include in discussions about your care, were added.

Findings: Initially, some nurses reported difficulty with the new questions. General PFCC education was offered throughout the organization and tips for navigating the electronic assessment tool were provided to nurses. Review of a sample of records revealed 97% compliance with asking questions related to the family.

Discussion: Adoption of a model such as PFCC to improve satisfaction, quality, and safety, necessitates the initiation of varied strategies to permeate the organization's culture. The creation of a PFCC-focused admission assessment is one of many tactics to provide the structure needed to provide care within this framework and effect change throughout an organization.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
6th Annual Florida Magnet Research Conference
Conference Host:
University of South Florida College of Nursing; Magnet Hospitals of Florida; Sigma Theta Tau International; Florida Organization of Nurse Executives
Conference Location:
Kissimmee, Florida
Description:
6th Annual Florida Magnet Research Conference � Theme: Research at the Point of Care. Held 12-13 February 2009 at Gaylord Palms Resort and Convention Center, Kissimmee, Florida, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleEmbracing Patient- and Family- Centered Care: Hardwired for Success!en_GB
dc.contributor.authorFerrall, Sheilaen_US
dc.contributor.authorDavis, Donnaen_US
dc.author.detailsSheila Ferrall, RN, MS, AOCN, Moffitt Cancer Center, Tampa, FL, email: sheila.ferrall@moffitt.org; Donna Davis, RNen_US
dc.identifier.urihttp://hdl.handle.net/10755/183070-
dc.description.abstractPurpose: Patient- and Family- Centered Care (PFCC) is an approach to healthcare that supports partnerships between patients, families and providers in the planning and delivery of care. Valuing and including the patient and family perspective improves satisfaction, enhances quality and promotes safety. Clinician reluctance to embrace this model requires a multi-faceted approach. The purpose of this presentation is to describe our strategy to reflect PFCC in an electronic assessment tool as one way to help enculturate this model.<br/><br/>Method: A work-group of staff nurses was assigned the task of developing content for our electronic admission assessment documentation tool. The group, led by a Nursing Informatics Analyst and supported by a Clinical Nurse Specialist, was committed to doing more than just translating a paper form into electronic, rather they wanted to improve the quality of documentation. Upon review of information provided by our Diversity Group and recommendations from a PFCC consultant, the group elected to structure the assessment to include a focus on the family. To convey the PFCC core principle of dignity and respect questions like: who do you consider family, who makes your healthcare decisions, and who are the persons to include in discussions about your care, were added. <br/><br/>Findings: Initially, some nurses reported difficulty with the new questions. General PFCC education was offered throughout the organization and tips for navigating the electronic assessment tool were provided to nurses. Review of a sample of records revealed 97% compliance with asking questions related to the family. <br/><br/>Discussion: Adoption of a model such as PFCC to improve satisfaction, quality, and safety, necessitates the initiation of varied strategies to permeate the organization's culture. The creation of a PFCC-focused admission assessment is one of many tactics to provide the structure needed to provide care within this framework and effect change throughout an organization.en_GB
dc.date.available2011-10-28T16:13:17Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T16:13:17Z-
dc.conference.date2009en_US
dc.conference.name6th Annual Florida Magnet Research Conferenceen_US
dc.conference.hostUniversity of South Florida College of Nursingen_US
dc.conference.hostMagnet Hospitals of Floridaen_US
dc.conference.hostSigma Theta Tau Internationalen_US
dc.conference.hostFlorida Organization of Nurse Executivesen_US
dc.conference.locationKissimmee, Floridaen_US
dc.description6th Annual Florida Magnet Research Conference � Theme: Research at the Point of Care. Held 12-13 February 2009 at Gaylord Palms Resort and Convention Center, Kissimmee, Florida, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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