2.50
Hdl Handle:
http://hdl.handle.net/10755/183133
Category:
Abstract
Type:
Presentation
Title:
Professional Behavior: One Unit's Quest to Raise the Bar
Author(s):
Cannon, Susan; Rhinesmith, F.; Mason, T.
Author Details:
Susan Cannon, RN, OCN, Moffitt Cancer Center, Tampa, FL, email: Tina.Mason@moffitt.org; F. Rhinesmith; T. Mason
Abstract:
Purpose: In 1992 our unit was the first to embrace shared governance including staff led committees, scheduling practices and conflict resolution. The Leadership Committee on our surgical oncology unit recognized that we were not enacting the model as it was designed in relation to conflict resolution and professional behaviors. Examples include adherence to dress code and tardiness. The Leadership Committee wanted to go back to the basics and revitalize the shared governance guidelines addressing conflict resolution and professionalism. The purpose of this abstract is to outline one unit's process for raising the bar on professional behavior. Method: The Leadership Committee met to address the issue of professional expectations and to set standards for their unit. A review of the literature on professionalism including the ANA Standards of Professional Performance was preformed. Internally, existing standards such as the Center's and nursing department's dress codes and our Code of Ethics and Professional Conduct were also examined. A unit-based Professional Behavior Expectations Checklist was developed highlighting key aspects of these reviews. Each member is expected to review and sign their agreement/commitment to teamwork and professional behavior expectations. Key aspects were outlined in a professionally produced poster by the clinical nurse specialist and displayed on the unit. Annually, all registered nurses attend an off-site meeting to address upcoming unit goals and activities and for team building. This initiative was introduced at the 2009 off-site unit staff meeting. To further embrace this plan, pens with the slogan, "Professionalism- Raising the Bar: 5 South Leadership Group," were purchased and provided to the nursing staff. Findings: All nurses have signed the expectation checklist and reviewed both the hospital dress code and the unit-based poster. At the offsite meeting the RN staff voted to change uniform colors to have a "fresh" appearance. Peers monitor each other for loud or unprofessional language and tardiness has been almost completely obliterated. The unit is being reorganized and the staff is taking a new pride in both their appearance and actions. Conflict resolution is occurring on the staff to staff level as intended. Discussion: Professionalism is a greater responsibility than just doing a job. Emphasizing desired professional behaviors that are agreed upon by the team and holding each other accountable can enhance overall staff and ultimately patient/family satisfaction.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2010
Conference Name:
7th Annual Florida Magnet Research Conference
Conference Host:
University of South Florida College of Nursing; Sigma Theta Tau International; Florida Organization of Nurse Executives
Conference Location:
Naples, Florida, USA
Description:
7th Annual Florida Magnet Research Conference - Theme: Research at the Point of Care. Held 11-13 February 2010 at the Naples Grande Beach Resort, Naples, Florida, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleProfessional Behavior: One Unit's Quest to Raise the Baren_GB
dc.contributor.authorCannon, Susanen_US
dc.contributor.authorRhinesmith, F.en_US
dc.contributor.authorMason, T.en_US
dc.author.detailsSusan Cannon, RN, OCN, Moffitt Cancer Center, Tampa, FL, email: Tina.Mason@moffitt.org; F. Rhinesmith; T. Masonen_US
dc.identifier.urihttp://hdl.handle.net/10755/183133-
dc.description.abstractPurpose: In 1992 our unit was the first to embrace shared governance including staff led committees, scheduling practices and conflict resolution. The Leadership Committee on our surgical oncology unit recognized that we were not enacting the model as it was designed in relation to conflict resolution and professional behaviors. Examples include adherence to dress code and tardiness. The Leadership Committee wanted to go back to the basics and revitalize the shared governance guidelines addressing conflict resolution and professionalism. The purpose of this abstract is to outline one unit's process for raising the bar on professional behavior. Method: The Leadership Committee met to address the issue of professional expectations and to set standards for their unit. A review of the literature on professionalism including the ANA Standards of Professional Performance was preformed. Internally, existing standards such as the Center's and nursing department's dress codes and our Code of Ethics and Professional Conduct were also examined. A unit-based Professional Behavior Expectations Checklist was developed highlighting key aspects of these reviews. Each member is expected to review and sign their agreement/commitment to teamwork and professional behavior expectations. Key aspects were outlined in a professionally produced poster by the clinical nurse specialist and displayed on the unit. Annually, all registered nurses attend an off-site meeting to address upcoming unit goals and activities and for team building. This initiative was introduced at the 2009 off-site unit staff meeting. To further embrace this plan, pens with the slogan, "Professionalism- Raising the Bar: 5 South Leadership Group," were purchased and provided to the nursing staff. Findings: All nurses have signed the expectation checklist and reviewed both the hospital dress code and the unit-based poster. At the offsite meeting the RN staff voted to change uniform colors to have a "fresh" appearance. Peers monitor each other for loud or unprofessional language and tardiness has been almost completely obliterated. The unit is being reorganized and the staff is taking a new pride in both their appearance and actions. Conflict resolution is occurring on the staff to staff level as intended. Discussion: Professionalism is a greater responsibility than just doing a job. Emphasizing desired professional behaviors that are agreed upon by the team and holding each other accountable can enhance overall staff and ultimately patient/family satisfaction.en_GB
dc.date.available2011-10-28T16:15:57Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T16:15:57Z-
dc.conference.date2010en_US
dc.conference.name7th Annual Florida Magnet Research Conferenceen_US
dc.conference.hostUniversity of South Florida College of Nursingen_US
dc.conference.hostSigma Theta Tau Internationalen_US
dc.conference.hostFlorida Organization of Nurse Executivesen_US
dc.conference.locationNaples, Florida, USAen_US
dc.description7th Annual Florida Magnet Research Conference - Theme: Research at the Point of Care. Held 11-13 February 2010 at the Naples Grande Beach Resort, Naples, Florida, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.