2.50
Hdl Handle:
http://hdl.handle.net/10755/243406
Category:
Full-text
Type:
Presentation
Title:
Developing Conflict Engagement Competence at the Staff Nurse Level
Author(s):
Newberry, Shirley M.; Schaper, Ana M.; Inglis, Rebecca
Lead Author STTI Affiliation:
Kappa Mu - Rochester, MN
Author Details:
Newberry, Shirley M., PhD, RN, smnewber@gundluth.org; Schaper, Ana M., PhD, RN; Inglis, Rebecca, MSN;
Abstract:
Purpose:  To evaluate the effectiveness of a modified program designed to meet the scheduling needs of staff nurses working in a large integrated health system.

Materials/Methods: The CAN’s program was modified to include: online education modules and a half-day workshop followed by one-hour Learning Circle meetings held monthly for four months.  A convenience sample of nurse Expert Leaders (unit level staff nurse leaders) agreed to participate.  IRB approval was obtained.  Data was collected at baseline and will be collected at six months (April 2011) using a demographic survey, the Conflict Dynamic Profile instrument and focus groups.

Results: A cohort of 45 (22%) Expert Leader nurses participated with >90% attendance at monthly meetings. Characteristics of this sample include: median age of 50 years, 58% working in the hospital setting, 56% bachelor degree prepared and 58% active in the system’s shared governance structure.  While only one participant indicated previous training in conflict management, 62% indicated they were moderately to very confident in dealing with conflict.  In the pre-workshop focus groups, nurses provided numerous examples of overt and subtle negative conflict behaviors but no clear definition of conflict.  Although participants stated that good conflict existed, very few examples were presented. 

Conclusion:   High participation at monthly Learning Circle meetings reflect staff nurses’ active interest in practice exercises, mutual support for engaging in conflict situations and problem solving system issues.  Six-month data will be presented with lessons learned and recommendations for future implementation of the CAN’s program.

Keywords:
Conflict competence; Learning circles; conflict
Repository Posting Date:
12-Sep-2012
Date of Publication:
12-Sep-2012 ; 12-Sep-2012
Conference Date:
2012
Conference Name:
23rd International Nursing Research Congress
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Brisbane, Australia

Full metadata record

DC FieldValue Language
dc.language.isoenen
dc.type.categoryFull-texten
dc.typePresentationen
dc.titleDeveloping Conflict Engagement Competence at the Staff Nurse Levelen
dc.contributor.authorNewberry, Shirley M.en
dc.contributor.authorSchaper, Ana M.en
dc.contributor.authorInglis, Rebeccaen
dc.contributor.departmentKappa Mu - Rochester, MNen
dc.author.detailsNewberry, Shirley M., PhD, RN, smnewber@gundluth.org; Schaper, Ana M., PhD, RN; Inglis, Rebecca, MSN;en
dc.identifier.urihttp://hdl.handle.net/10755/243406-
dc.description.abstract<b>Purpose: </b>&nbsp;To evaluate the effectiveness of a modified program designed to meet the scheduling needs of staff nurses working in a large integrated health system. <p>Materials/<b>Methods: </b> The CAN&rsquo;s program was modified to include: online education modules and a half-day workshop followed by one-hour Learning Circle meetings held monthly for four months.&nbsp; A convenience sample of nurse Expert Leaders (unit level staff nurse leaders) agreed to participate.&nbsp; IRB approval was obtained.&nbsp; Data was collected at baseline and will be collected at six months (April 2011) using a demographic survey, the Conflict Dynamic Profile instrument and focus groups. <p><b>Results: </b> A cohort of 45 (22%) Expert Leader nurses participated with &gt;90% attendance at monthly meetings. Characteristics of this sample include: median age of 50 years, 58% working in the hospital setting, 56% bachelor degree prepared and 58% active in the system&rsquo;s shared governance structure.&nbsp; While only one participant indicated previous training in conflict management, 62% indicated they were moderately to very confident in dealing with conflict.&nbsp; In the pre-workshop focus groups, nurses provided numerous examples of overt and subtle negative conflict behaviors but no clear definition of conflict.&nbsp; Although participants stated that good conflict existed, very few examples were presented.&nbsp; <p><b>Conclusion: </b>&nbsp; High participation at monthly Learning Circle meetings reflect staff nurses&rsquo; active interest in practice exercises, mutual support for engaging in conflict situations and problem solving system issues.&nbsp; Six-month data will be presented with lessons learned and recommendations for future implementation of the CAN&rsquo;s program.en
dc.subjectConflict competenceen
dc.subjectLearning circlesen
dc.subjectconflicten
dc.date.available2012-09-12T09:21:48Z-
dc.date.issued2012-09-12-
dc.date.issued2012-09-12en
dc.date.accessioned2012-09-12T09:21:48Z-
dc.conference.date2012en
dc.conference.name23rd International Nursing Research Congressen
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationBrisbane, Australiaen
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