Incivility and Its Relationship to Cultural Difference in Nursing Profession

2.50
Hdl Handle:
http://hdl.handle.net/10755/253895
Category:
Abstract
Type:
Presentation
Title:
Incivility and Its Relationship to Cultural Difference in Nursing Profession
Author(s):
Lin, Chin-Nu
Lead Author STTI Affiliation:
Iota Nu
Author Details:
Chin-Nu Lin, MSN, MA, RN, chinnulin@gmail.com
Abstract:

Poster presented on Friday, September 21, 2012, Thursday, September 20, 2012

The target audiences of this presentation are nursing professionals who are interested in working and advocating culturally competent nursing care.

Incivility is a growing problem in academic classrooms and workplace. Clark (2009) defined incivility as rude, disruptive behavior that results in psychological or physiological distress. Behaviors of incivility include verbal abuse, dishonesty, violence, and bullying. Studies suggest that workplace incivility significantly impacts nurses, patients, and health care organizations. It may lead to medical errors, poor patient care, increased medical costs and loss of qualified health care providers. Workplace bullying, for example, was found significantly negatively affect nurse retention.

Moreover, incivility may affect faculty’s enthusiasm about teaching and may impact students’ involvement in classroom activities (Alexander-Snow, 2004). Racial discrimination is another form of incivility when taking into consideration of cultural difference. Incivility could therefore constitute insidious racism (Cortina, 2008). With the increase cultural diversity within nursing profession, attention must be paid to incivility and its relationship to cultural differences, and specifically ethnical and racial diversity. Cultural misunderstanding can easily occur when people ignore potential threats in cultural differences. Word, gesture, an object, or social context, may have different meaning in two cultures. Evidently, being culturally competent is the key to reduce or eliminate cultural misunderstanding and minimize incivility in nursing profession.

Alexander-Snow, M. (2004). Dynamics of gender, ethnicity, and race in understanding classroom incivility. New Directions for Teaching and Learning, 99, 21-31.

Clark, CM., Springer, P. (2009). Academic nurse leader’s role in fostering a cultural of civility in nursing education. Journal of Nursing Education, 49 (6), 319-325.

Cortina, LM. (2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of Management Review, 33 (1), 55-75.

Key words: incivility, cultural difference, cultural competence

Keywords:
incivility,; cultural competence; cultural difference
Repository Posting Date:
29-Nov-2012
Date of Publication:
29-Nov-2012
Conference Date:
2012
Conference Name:
Leadership Forum 2012
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
Leadership Forum 2012 Theme: Nursing Leadership: Impact at Every Level. Held at the Hyatt Regency Indianapolis

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleIncivility and Its Relationship to Cultural Difference in Nursing Professionen_GB
dc.contributor.authorLin, Chin-Nuen_GB
dc.contributor.departmentIota Nuen_GB
dc.author.detailsChin-Nu Lin, MSN, MA, RN, chinnulin@gmail.comen_GB
dc.identifier.urihttp://hdl.handle.net/10755/253895-
dc.description.abstract<p>Poster presented on Friday, September 21, 2012, Thursday, September 20, 2012</p> The target audiences of this presentation are nursing professionals who are interested in working and advocating culturally competent nursing care. <p>Incivility is a growing problem in academic classrooms and workplace. Clark (2009) defined incivility as rude, disruptive behavior that results in psychological or physiological distress. Behaviors of incivility include verbal abuse, dishonesty, violence, and bullying. Studies suggest that workplace incivility significantly impacts nurses, patients, and health care organizations. It may lead to medical errors, poor patient care, increased medical costs and loss of qualified health care providers. Workplace bullying, for example, was found significantly negatively affect nurse retention. <p>Moreover, incivility may affect faculty&rsquo;s enthusiasm about teaching and may impact students&rsquo; involvement in classroom activities (Alexander-Snow, 2004). Racial discrimination is another form of incivility when taking into consideration of cultural difference. Incivility could therefore constitute insidious racism (Cortina, 2008). With the increase cultural diversity within nursing profession, attention must be paid to incivility and its relationship to cultural differences, and specifically ethnical and racial diversity. Cultural misunderstanding can easily occur when people ignore potential threats in cultural differences. Word, gesture, an object, or social context, may have different meaning in two cultures. Evidently, being culturally competent is the key to reduce or eliminate cultural misunderstanding and minimize incivility in nursing profession. <p>Alexander-Snow, M. (2004). Dynamics of gender, ethnicity, and race in understanding classroom incivility. New Directions for Teaching and Learning, 99, 21-31. <p>Clark, CM., Springer, P. (2009). Academic nurse leader&rsquo;s role in fostering a cultural of civility in nursing education. Journal of Nursing Education, 49 (6), 319-325. <p>Cortina, LM. (2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of Management Review, 33 (1), 55-75. <p>Key words: incivility, cultural difference, cultural competenceen_GB
dc.subjectincivility,en_GB
dc.subjectcultural competenceen_GB
dc.subjectcultural differenceen_GB
dc.date.available2012-11-29T13:39:23Z-
dc.date.issued2012-11-29-
dc.date.accessioned2012-11-29T13:39:23Z-
dc.conference.date2012en_GB
dc.conference.nameLeadership Forum 2012en_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.descriptionLeadership Forum 2012 Theme: Nursing Leadership: Impact at Every Level. Held at the Hyatt Regency Indianapolisen_GB
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