2.50
Hdl Handle:
http://hdl.handle.net/10755/290931
Category:
Abstract
Type:
Presentation
Title:
Chaos to Collaboration: Creating a Healthy Workplace
Author(s):
Allison, Penne S.; Kunz Howard, Patricia
Lead Author STTI Affiliation:
Delta Psi
Author Details:
Penne S. Allison, BSN, MSOM, NE-BC, RN, penne.allison@uky.edu; Patricia Kunz Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN
Abstract:

Poster presented on Friday, April 12, 2013, Saturday, April 13, 2013

The purpose of this presentation is to present findings from two low performing hospital based units. Both units were plagued with unhealthy work environments, unengaged staff and overall staff team dysfunction.

This discussion will include quantitative and qualitative findings of staff satisfaction. Quantitative finding are based on National Database of Nursing Quality Indicators (NDNQI) nurse satisfaction surveys completed every other year.  The NDNQI Survey provides nurse satisfaction benchmark data. The Workday Assessment Survey provides a periodic pulse check on overall staff satisfaction quarterly. Quantitative and qualitative data will be reviewed from findings of the quarterly Workday Assessment Surveys.  The discussion will also include strategies on implementation of best practices to improve staff engagement and satisfaction.

The results of the NDNQI survey showed improvement of the Practice Environment Scale from below the national average to just above the national average. The overall Workday Assessment improved from 3.06 to 4.1 on a 5 point Likert Scale. Implementation of an effective shared governance model, movement of obstacles related to proper management of low performers and nurse bullying will be addressed. Methods to enhance staff reward and recognition, team collaboration, and leadership development will also be included.

 This presentation will provide evidence-based practice strategies to improve staff engagement and staff satisfaction in a chaotic environment. These proven strategies led one unit from being labeled as a “problem” to being a “best practice” in the hospital and being awarded national recognition for an exemplary workplace environment. Transformational leadership at all levels contributed to the success of the unit and concepts are easily transferrable to other clinical operations.

Keywords:
workplace; culture; engaged staff
Repository Posting Date:
13-May-2013
Date of Publication:
13-May-2013
Conference Date:
2013
Conference Name:
Creating Healthy Work Environments
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
Creating Healthy Work Environments. Held at the JW Marriott, Indianapolis
Note:
This is an abstract-only submission. If the author has submitted a full-text item related to this abstract, you may find it by browsing the repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleChaos to Collaboration: Creating a Healthy Workplaceen_GB
dc.contributor.authorAllison, Penne S.en_GB
dc.contributor.authorKunz Howard, Patriciaen_GB
dc.contributor.departmentDelta Psien_GB
dc.author.detailsPenne S. Allison, BSN, MSOM, NE-BC, RN, penne.allison@uky.edu; Patricia Kunz Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAANen_GB
dc.identifier.urihttp://hdl.handle.net/10755/290931-
dc.description.abstract<p>Poster presented on Friday, April 12, 2013, Saturday, April 13, 2013</p>The purpose of this presentation is to present findings from two low performing hospital based units. Both units were plagued with unhealthy work environments, unengaged staff and overall staff team dysfunction. <p>This discussion will include quantitative and qualitative findings of staff satisfaction. Quantitative finding are based on National Database of Nursing Quality Indicators<i> </i>(NDNQI)<i> </i>nurse satisfaction surveys completed every other year. &nbsp;The NDNQI Survey provides nurse satisfaction benchmark data. The Workday Assessment Survey provides a periodic pulse check on overall staff satisfaction quarterly. Quantitative and qualitative data will be reviewed from findings of the quarterly Workday Assessment Surveys. &nbsp;The discussion will also include strategies on implementation of best practices to improve staff engagement and satisfaction. <p>The results of the NDNQI survey showed improvement of the Practice Environment Scale from below the national average to just above the national average. The overall Workday Assessment improved from 3.06 to 4.1<i> </i>on a 5 point Likert Scale. Implementation of an effective shared governance model, movement of obstacles related to proper management of low performers and nurse bullying will be addressed. Methods to enhance staff reward and recognition, team collaboration, and leadership development will also be included. <p>&nbsp;This presentation will provide evidence-based practice strategies to improve staff engagement and staff satisfaction in a chaotic environment. These proven strategies led one unit from being labeled as a &ldquo;problem&rdquo; to being a &ldquo;best practice&rdquo; in the hospital and being awarded national recognition for an exemplary workplace environment. Transformational leadership at all levels contributed to the success of the unit and concepts are easily transferrable to other clinical operations.en_GB
dc.subjectworkplaceen_GB
dc.subjectcultureen_GB
dc.subjectengaged staffen_GB
dc.date.available2013-05-13T10:23:31Z-
dc.date.issued2013-05-13-
dc.date.accessioned2013-05-13T10:23:31Z-
dc.conference.date2013en_GB
dc.conference.nameCreating Healthy Work Environmentsen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.descriptionCreating Healthy Work Environments. Held at the JW Marriott, Indianapolisen_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item related to this abstract, you may find it by browsing the repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.en_GB
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