Improving Retention and Engagement through Inspiration: UnitedHealth Group's Inspire Nurse Mentorship Program

2.50
Hdl Handle:
http://hdl.handle.net/10755/290990
Category:
Abstract
Type:
Presentation
Title:
Improving Retention and Engagement through Inspiration: UnitedHealth Group's Inspire Nurse Mentorship Program
Author(s):
Batheja, Cyrus
Lead Author STTI Affiliation:
Non-member
Author Details:
Cyrus Batheja, RN, ASN, BSN, PHN, MBA, cyrus.batheja@optum.com
Abstract:

Session presented on Sunday, April 14, 2013

The Center for Nursing Advancement (CfNA) strives to enrich the experiences, skills, and impact of nurses. Using an innovative approach that values authentic interactions, the CfNA allows nurses the opportunity to enhance themselves while creating lasting relationships. Skilled communication plays a critical role within all the programs offered; moreover, the CfNA works collectively to ensure ethically oriented interactions, which are exemplified through the iNspire mentorship program.

Mentoring is an integral component of a healthy work environment, which is commonly requested but often missed within large organizations. The iNspire (Inspiring Nurse Success and Partnership in Reaching Excellence) program was created to provide a solid foundation for nurses serving in a variety of roles. Furthermore, iNspire was developed in response to feedback from nurses, which signaled a need for career guidance, business acumen, networking, and the aspiration to develop professionally.

Goals play a critical role in the design of the mentorship experience. The iNspire program provides succinct goals that stem from written, verbal, and non-verbal interactions. Specific mentorship goals are supported through an open dialogue and clear objectives. The program places great value on diversity and offers an experience that incorporates two-way intercultural dialogue. The program also provides a focused annual agenda to generate distinct directives; in all, iNspire seeks to create an interaction that is inclusive and transparent.

Several specific goals frame the iNspire mentorship program; More specifically, a desire to: improve nurse retention and engagement, support personal and professional development of nurses, increase knowledge related to the roles of nurses within UnitedHealth Group, foster business acumen, and support nurse-to-nurse networking. Accordingly, mentored relationships cultivate a positive perception of leadership and have the potential to influence nursing retention. As such, the iNspire program grants participants the opportunity to interact with seasoned leaders while participating in an environment that supports and stimulates.

Keywords:
Mentoring; Networking
Repository Posting Date:
13-May-2013
Date of Publication:
13-May-2013
Conference Date:
2013
Conference Name:
Creating Healthy Work Environments
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
Creating Healthy Work Environments. Held at the JW Marriott, Indianapolis
Note:
This is an abstract-only submission. If the author has submitted a full-text item related to this abstract, you may find it by browsing the repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleImproving Retention and Engagement through Inspiration: UnitedHealth Group's Inspire Nurse Mentorship Programen_GB
dc.contributor.authorBatheja, Cyrusen_GB
dc.contributor.departmentNon-memberen_GB
dc.author.detailsCyrus Batheja, RN, ASN, BSN, PHN, MBA, cyrus.batheja@optum.comen_GB
dc.identifier.urihttp://hdl.handle.net/10755/290990-
dc.description.abstract<p>Session presented on Sunday, April 14, 2013</p>The Center for Nursing Advancement (CfNA) strives to enrich the experiences, skills, and impact of nurses. Using an innovative approach that values authentic interactions, the CfNA allows nurses the opportunity to enhance themselves while creating lasting relationships. Skilled communication plays a critical role within all the programs offered; moreover, the CfNA works collectively to ensure ethically oriented interactions, which are exemplified through the iNspire mentorship program. <p>Mentoring is an integral component of a healthy work environment, which is commonly requested but often missed within large organizations. The iNspire (Inspiring Nurse Success and Partnership in Reaching Excellence) program was created to provide a solid foundation for nurses serving in a variety of roles. Furthermore, iNspire was developed in response to feedback from nurses, which signaled a need for career guidance, business acumen, networking, and the aspiration to develop professionally. <p>Goals play a critical role in the design of the mentorship experience. The iNspire program provides succinct goals that stem from written, verbal, and non-verbal interactions. Specific mentorship goals are supported through an open dialogue and clear objectives. The program places great value on diversity and offers an experience that incorporates two-way intercultural dialogue. The program also provides a focused annual agenda to generate distinct directives; in all, iNspire seeks to create an interaction that is inclusive and transparent. <p>Several specific goals frame the iNspire mentorship program; More specifically, a desire to: improve nurse retention and engagement, support personal and professional development of nurses, increase knowledge related to the roles of nurses within UnitedHealth Group, foster business acumen, and support nurse-to-nurse networking. Accordingly, mentored relationships cultivate a positive perception of leadership and have the potential to influence nursing retention. As such, the iNspire program grants participants the opportunity to interact with seasoned leaders while participating in an environment that supports and stimulates.en_GB
dc.subjectMentoringen_GB
dc.subjectNetworkingen_GB
dc.date.available2013-05-13T10:24:14Z-
dc.date.issued2013-05-13-
dc.date.accessioned2013-05-13T10:24:14Z-
dc.conference.date2013en_GB
dc.conference.nameCreating Healthy Work Environmentsen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.descriptionCreating Healthy Work Environments. Held at the JW Marriott, Indianapolisen_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item related to this abstract, you may find it by browsing the repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.en_GB
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