Creating a Culture of Patient Safety: Patient Safety Executive Rounds

2.50
Hdl Handle:
http://hdl.handle.net/10755/291017
Category:
Full-text
Type:
Presentation
Title:
Creating a Culture of Patient Safety: Patient Safety Executive Rounds
Author(s):
Sampson, Theresa; Bjarnason, Dana; Ozaeta, Angelica
Lead Author STTI Affiliation:
Alpha Delta
Author Details:
Theresa Sampson, MSN, RN, CNS-CC, theresa.sampson@harrishealth.org; Dana Bjarnason, PhD, RN, NE-BC; Angelica Ozaeta, MSN, RN, CPHQ
Abstract:

Session presented on Sunday, April 14, 2013

As the acuity and complexity of patient care have increased, the challenge of providing quality care within the context of a safe patient environment has become a point of concern. At our institution, inculcating a culture of patient safety has been a core mission of hospital leadership over the past five years. Noteworthy improvements were apparent relative to reporting significant incidences, as well as in data collection, analysis, intervention and monitoring procedures. It was clear that through our formal processes including audits and focused rounding, substantial changes were occurring. However, hospital leadership continued to feel that there was a gap between direct care providers and administration and that therefore we were missing opportunities to effect even more positive change and an even safer patient care environment. A challenge was made by the administrator and the chief nursing officer, directing the director of quality and patient safety to develop a recommendation to bring these two entities together.

The result was an innovative, proactive strategy that has been implemented in three of the hospital’s busiest and highest acuity patient care areas.  The approach exemplifies the organization’s commitment to building a culture of patient safety through shared leadership, accountability, rapid cycle solutions and measurable outcomes. The PSER concept was adapted from the Institute of Healthcare Improvement and The University of Michigan Hospitals and Health Centers and was developed and implemented to demonstrate the organization's commitment to building a culture of safety and to provide opportunities for senior executives to learn about patient safety concerns at the point of care.

The program is a highly interactive and engaging six to eight week process that promotes interdisciplinary team feedback about patient safety concerns through multiple venues with the goal of fueling the team's desire to be active participants in creating a culture of patient safety.

Keywords:
safety; communication; collaboration
Repository Posting Date:
13-May-2013
Date of Publication:
13-May-2013
Conference Date:
2013
Conference Name:
Creating Healthy Work Environments
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
Creating Healthy Work Environments. Held at the JW Marriott, Indianapolis

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryFull-texten_GB
dc.typePresentationen_GB
dc.titleCreating a Culture of Patient Safety: Patient Safety Executive Roundsen_GB
dc.contributor.authorSampson, Theresaen_GB
dc.contributor.authorBjarnason, Danaen_GB
dc.contributor.authorOzaeta, Angelicaen_GB
dc.contributor.departmentAlpha Deltaen_GB
dc.author.detailsTheresa Sampson, MSN, RN, CNS-CC, theresa.sampson@harrishealth.org; Dana Bjarnason, PhD, RN, NE-BC; Angelica Ozaeta, MSN, RN, CPHQen_GB
dc.identifier.urihttp://hdl.handle.net/10755/291017-
dc.description.abstract<p>Session presented on Sunday, April 14, 2013</p>As the acuity and complexity of patient care have increased, the challenge of providing quality care within the context of a safe patient environment has become a point of concern. At our institution, inculcating a culture of patient safety has been a core mission of hospital leadership over the past five years. Noteworthy improvements were apparent relative to reporting significant incidences, as well as in data collection, analysis, intervention and monitoring procedures. It was clear that through our formal processes including audits and focused rounding, substantial changes were occurring. However, hospital leadership continued to feel that there was a gap between direct care providers and administration and that therefore we were missing opportunities to effect even more positive change and an even safer patient care environment. A challenge was made by the administrator and the chief nursing officer, directing the director of quality and patient safety to develop a recommendation to bring these two entities together. <p>The result was an innovative, proactive strategy that has been implemented in three of the hospital&rsquo;s busiest and highest acuity patient care areas. &nbsp;The approach exemplifies the organization&rsquo;s commitment to building a culture of patient safety through shared leadership, accountability, rapid cycle solutions and measurable outcomes. The PSER concept was adapted from the Institute of Healthcare Improvement and The University of Michigan Hospitals and Health Centers and was developed and implemented to demonstrate the organization's commitment to building a culture of safety and to provide opportunities for senior executives to learn about patient safety concerns at the point of care. <p>The program is a highly interactive and engaging six to eight week process that&nbsp;promotes interdisciplinary team feedback about patient safety concerns through multiple venues with the goal of fueling the team's&nbsp;desire to be active participants in creating a culture of patient safety.en_GB
dc.subjectsafetyen_GB
dc.subjectcommunicationen_GB
dc.subjectcollaborationen_GB
dc.date.available2013-05-13T10:26:38Z-
dc.date.issued2013-05-13-
dc.date.accessioned2013-05-13T10:26:38Z-
dc.conference.date2013en_GB
dc.conference.nameCreating Healthy Work Environmentsen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.descriptionCreating Healthy Work Environments. Held at the JW Marriott, Indianapolisen_GB
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