An Investigation of Cross-Cultural Communication in Nursing Education for the Reduction of Medial Errors and the Improvement of Clinical Outcomes

2.50
Hdl Handle:
http://hdl.handle.net/10755/304211
Category:
Abstract
Type:
Presentation
Title:
An Investigation of Cross-Cultural Communication in Nursing Education for the Reduction of Medial Errors and the Improvement of Clinical Outcomes
Author(s):
Linnard-Palmer, Luanne Ruth
Lead Author STTI Affiliation:
Rho Alpha
Author Details:
Luanne Linnard-Palmer, RN, CPN, EdD, linnard@dominican.edu
Abstract:

Session presented on: Monday, July 22, 2013

Purpose: This multi-disciplinary ethnographic study was'conducted to'capture the clinial experienes of'RNs on their culturally sensitive communication and medical errors. Current literature describes how communication remains the number one influencing factor medical and medication errors. Researchers invesitgated how experienced RN's describe their'current communication patterns, both successful and unsuccessful. Data was collected by structured in-depth interviews'and surveys.'Research questions for this'triangulation study'were:
1.How does culture and communication patterns influence nursing care in relation to power distance, negotiation, teaching, and promoting adherence?
2.How do'nurses perceive decision-making on the part of the diverse families? How do nurses assess who the decision maker is?
3.What are the experiences of health care team members and families'while negotiating'medical treatment limitations, delay or refusals due to religious or cultural doctrines?
'
Methods:

'Ethnographic qualitative methodology captured stories and case histories. An electronic survey was also used. Data was collected via in-depth face-to-face interviews by requesting participation from members of the alumni list at Dominican University of California and the membership of the Northern California Chapter of the SPN.'Purposful sampling was use by personal invitation based on extensive clinical expereince within culturally diverse large teaching hospitals in the greater Bay Area.

Results:

Results showed that nurses struggle with engaging health care team members in culturally sensitive care. Most participants stated that'much more exposure to culturally sensitive situations with critical evaluation and appraisal is needed during undergraduate nursing education and during professonal education for the practicing nurse. Themes were identified during data saturation and analysis including, "Weathering the storm of moral conflict", "Power distance and paternalism often exist",' "Involvement versus retreat", and "Giving up and giving in".''

Conclusion:

When faced with medical or medication errors based on poor communication, nurses described their anguish, frustration and ideas for improvment. All themes and suggestions for education and improving practice will be shared.

Keywords:
ethnography; culture; medical errors
Repository Posting Date:
22-Oct-2013
Date of Publication:
22-Oct-2013 ; 22-Oct-2013
Conference Date:
2013
Conference Name:
24th International Nursing Research Congress
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Prague, Czech Republic
Description:
24th International Nursing Research Congress Theme: Bridge the Gap Between Research and Practice Through Collaboration. Held at the Hilton Prague Hotel.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.language.isoenen
dc.type.categoryAbstracten
dc.typePresentationen
dc.titleAn Investigation of Cross-Cultural Communication in Nursing Education for the Reduction of Medial Errors and the Improvement of Clinical Outcomesen
dc.contributor.authorLinnard-Palmer, Luanne Ruthen
dc.contributor.departmentRho Alphaen
dc.author.detailsLuanne Linnard-Palmer, RN, CPN, EdD, linnard@dominican.eduen
dc.identifier.urihttp://hdl.handle.net/10755/304211-
dc.description.abstract<p>Session presented on: Monday, July 22, 2013</p><b>Purpose: </b> This multi-disciplinary ethnographic study was'conducted to'capture the clinial experienes of'RNs on their culturally sensitive communication and medical errors. Current literature describes how communication remains the number one influencing factor medical and medication errors. Researchers invesitgated how experienced RN's describe their'current communication patterns, both successful and unsuccessful. Data was collected by structured in-depth interviews'and surveys.'Research questions for this'triangulation study'were: <div>1.How does culture and communication patterns influence nursing care in relation to power distance, negotiation, teaching, and promoting adherence?</div> <div>2.How do'nurses perceive decision-making on the part of the diverse families? How do nurses assess who the decision maker is?</div> <div>3.What are the experiences of health care team members and families'while negotiating'medical treatment limitations, delay or refusals due to religious or cultural doctrines?</div> <div>'</div> <div><b>Methods: </b></div><p>'Ethnographic qualitative methodology captured stories and case histories. An electronic survey was also used. Data was collected via in-depth face-to-face interviews by requesting participation from members of the alumni list at Dominican University of California and the membership of the Northern California Chapter of the SPN.'Purposful sampling was use by personal invitation based on extensive clinical expereince within culturally diverse large teaching hospitals in the greater Bay Area. <p><b>Results: </b> <p>Results showed that nurses struggle with engaging health care team members in culturally sensitive care. Most participants stated that'much more exposure to culturally sensitive situations with critical evaluation and appraisal is needed during undergraduate nursing education and during professonal education for the practicing nurse. Themes were identified during data saturation and analysis including, "Weathering the storm of moral conflict", "Power distance and paternalism often exist",' "Involvement versus retreat", and "Giving up and giving in".'' <p><b>Conclusion: </b> <p>When faced with medical or medication errors based on poor communication, nurses described their anguish, frustration and ideas for improvment. All themes and suggestions for education and improving practice will be shared.en
dc.subjectethnographyen
dc.subjectcultureen
dc.subjectmedical errorsen
dc.date.available2013-10-22T20:31:14Z-
dc.date.issued2013-10-22-
dc.date.issued2013-10-22en
dc.date.accessioned2013-10-22T20:31:14Z-
dc.conference.date2013en
dc.conference.name24th International Nursing Research Congressen
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationPrague, Czech Republicen
dc.description24th International Nursing Research Congress Theme: Bridge the Gap Between Research and Practice Through Collaboration. Held at the Hilton Prague Hotel.en
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