Emergency Patients' Care Needs, Need Satisfaction, and Perceived Care Quality: Does Triage Make a Difference?

2.50
Hdl Handle:
http://hdl.handle.net/10755/304289
Category:
Abstract
Type:
Presentation
Title:
Emergency Patients' Care Needs, Need Satisfaction, and Perceived Care Quality: Does Triage Make a Difference?
Author(s):
Huang, Meng-Ting; Chen, Yao-Mei
Lead Author STTI Affiliation:
Non-member
Author Details:
Meng-Ting Huang, RN, BS, bc005063@yahoo.com.tw; Yao-Mei Chen, PhD, RN;
Abstract:

Poster presented on: Tuesday, July 23, 2013, Monday, July 22, 2013

Purpose:

Limited research study has focused on the discrepancy between different triage patients. Therefore, this study intends to explore the differences between "urgent" and "non-urgent" patients in terms of their care needs, need satisfaction, and perceived care quality.

Methods:

Using descriptive correlational study design, the study will survey 750 patients from the emergency rooms in two hospitals. Adult patients who have clear consciousness, are able to communicate with the researchers, and have no mental disorders and usage of alcohol or any illegal drugs are recruited as study sample. The structured questionnaires include the basic demographics, CCFNI-ED (care needs and need satisfaction), and PRHQ (perceived care quality). The analytical strategies include descriptive analyses and multiple regression analysis

Results:

The study is currently under investigation and is expected to be completed in three months. By then, for the two different triage groups, we will find the differences on their care needs, the discrepancy between care needs and need satisfaction, and further, whether such discrepancy can be related to their perceived quality of care. The triage system was created based on a cogent distribution of medical resources. Yet, we don't know if triage patients have different perceptions on their care needs and the need satisfaction.

Conclusion:

The results will be expected to provide with suggestions to the emergency medical personnel when confronting patients with different triage. It is also anticipated that the study results may provide evidence when developing policies or programs related to triage in the emergency departments. The researchers will be able to report the complete results in the near future and in the conference.

Keywords:
care needs; perceived care quality; Emergency triage
Repository Posting Date:
22-Oct-2013
Date of Publication:
22-Oct-2013
Conference Date:
2013
Conference Name:
24th International Nursing Research Congress
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Prague, Czech Republic
Description:
24th International Nursing Research Congress Theme: Bridge the Gap Between Research and Practice Through Collaboration. Held at the Hilton Prague Hotel.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleEmergency Patients' Care Needs, Need Satisfaction, and Perceived Care Quality: Does Triage Make a Difference?en_GB
dc.contributor.authorHuang, Meng-Tingen_GB
dc.contributor.authorChen, Yao-Meien_GB
dc.contributor.departmentNon-memberen_GB
dc.author.detailsMeng-Ting Huang, RN, BS, bc005063@yahoo.com.tw; Yao-Mei Chen, PhD, RN;en_GB
dc.identifier.urihttp://hdl.handle.net/10755/304289-
dc.description.abstract<p>Poster presented on: Tuesday, July 23, 2013, Monday, July 22, 2013</p><b>Purpose: </b> <p>Limited research study has focused on the discrepancy between different triage patients. Therefore, this study intends to explore the differences between "urgent" and "non-urgent" patients in terms of their care needs, need satisfaction, and perceived care quality. <p><b>Methods: </b> <p>Using descriptive correlational study design, the study will survey 750 patients from the emergency rooms in two hospitals. Adult patients who have clear consciousness, are able to communicate with the researchers, and have no mental disorders and usage of alcohol or any illegal drugs are recruited as study sample. The structured questionnaires include the basic demographics, CCFNI-ED (care needs and need satisfaction), and PRHQ (perceived care quality). The analytical strategies include descriptive analyses and multiple regression analysis <p><b>Results: </b> <p>The study is currently under investigation and is expected to be completed in three months. By then, for the two different triage groups, we will find the differences on their care needs, the discrepancy between care needs and need satisfaction, and further, whether such discrepancy can be related to their perceived quality of care. The triage system was created based on a cogent distribution of medical resources. Yet, we don't know if triage patients have different perceptions on their care needs and the need satisfaction. <p><b>Conclusion: </b> <p>The results will be expected to provide with suggestions to the emergency medical personnel when confronting patients with different triage. It is also anticipated that the study results may provide evidence when developing policies or programs related to triage in the emergency departments. The researchers will be able to report the complete results in the near future and in the conference.en_GB
dc.subjectcare needsen_GB
dc.subjectperceived care qualityen_GB
dc.subjectEmergency triageen_GB
dc.date.available2013-10-22T20:32:51Z-
dc.date.issued2013-10-22-
dc.date.accessioned2013-10-22T20:32:51Z-
dc.conference.date2013en_GB
dc.conference.name24th International Nursing Research Congressen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationPrague, Czech Republicen_GB
dc.description24th International Nursing Research Congress Theme: Bridge the Gap Between Research and Practice Through Collaboration. Held at the Hilton Prague Hotel.en_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.en_GB
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