2.50
Hdl Handle:
http://hdl.handle.net/10755/308357
Category:
Abstract
Type:
Presentation
Title:
Improving Health Literacy in an Academic Medical Center
Author(s):
Stikes, Reetta; Logsdon, M. Cynthia
Lead Author STTI Affiliation:
Iota Zeta
Author Details:
Reetta Stikes, MSN, RNC-NIC, CLC, junest@ulh.org; M. Cynthia Logsdon, PhD, WHNP-BC, FAAN
Abstract:

Poster presented on: Sunday, November 17, 2013, Saturday, November 16, 2013

Background: Health literacy is the ability to obtain and process health information in order to make informed healthcare decisions. More than a third of adults in the United States lack sufficient health literacy skills to effectively navigate the healthcare system. Health literacy is of particular importance to maternal-child health because parent’s health literacy influences child health outcomes.

Purpose: To enhance leadership skills through guiding an interprofessional team to improve communication of health information to families served by the Center for Women and Infants (CWI).

Process: An evidence-based process was used to assess written education materials, preferred learning styles and health literacy levels of families served by CWI. A luncheon was hosted to discuss education materials used by community organizations that provide care in the first postpartum year. All CWI nurses were provided education on basic steps to improve patient communications. A Nurse as Teacher CE program was implemented 6/12/2013 with presentations by national speaker, panel of staff nurses, and local experts.

Outcomes: All educational materials were evaluated. Twenty-nine percent were not suitable. Eight essential patient education topics were identified in response to feedback from community leaders. Development of new materials will occur in fall 2013. Evaluations of CE program demonstrated an increase in knowledge related to health literacy. HCAHPS for 2013 to date demonstrate a 3% increase in patient satisfaction with discharge but no significant change in satisfaction with nurse communication compared to 2011.

Future Implications: Data collection for patient surveys continues. Updated materials will focus on essential elements of maternal-newborn care and be provided in the preferred learning format. Partnership with community leaders will continue. Finally, the fellow was able to create a shared vision for health literacy and put processes in place that improved health communications, which will serve as a pilot for hospital-wide implementation.

Keywords:
Patient education; Nurses as teachers; Health literacy
Repository Posting Date:
19-Dec-2013
Date of Publication:
19-Dec-2013
Conference Date:
2013
Conference Name:
42nd Biennial Convention
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriott
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleImproving Health Literacy in an Academic Medical Centeren_GB
dc.contributor.authorStikes, Reettaen_GB
dc.contributor.authorLogsdon, M. Cynthiaen_GB
dc.contributor.departmentIota Zetaen_GB
dc.author.detailsReetta Stikes, MSN, RNC-NIC, CLC, junest@ulh.org; M. Cynthia Logsdon, PhD, WHNP-BC, FAANen_GB
dc.identifier.urihttp://hdl.handle.net/10755/308357-
dc.description.abstract<p>Poster presented on: Sunday, November 17, 2013, Saturday, November 16, 2013</p><b>Background: </b>Health literacy is the ability to obtain and process health information in order to make informed healthcare decisions. More than a third of adults in the United States lack sufficient health literacy skills to effectively navigate the healthcare system. Health literacy is of particular importance to maternal-child health because parent’s health literacy influences child health outcomes. <p><b>Purpose:</b> To enhance leadership skills through guiding an interprofessional team to improve communication of health information to families served by the Center for Women and Infants (CWI). <p><b>Process: </b>An evidence-based process was used to assess written education materials, preferred learning styles and health literacy levels of families served by CWI. A luncheon was hosted to discuss education materials used by community organizations that provide care in the first postpartum year. All CWI nurses were provided education on basic steps to improve patient communications. A Nurse as Teacher CE program was implemented 6/12/2013 with presentations by national speaker, panel of staff nurses, and local experts. <b></b><p><b>Outcomes: </b>All educational materials were evaluated. Twenty-nine percent were not suitable. Eight essential patient education topics were identified in response to feedback from community leaders. Development of new materials will occur in fall 2013. Evaluations of CE program demonstrated an increase in knowledge related to health literacy. HCAHPS for 2013 to date demonstrate a 3% increase in patient satisfaction with discharge but no significant change in satisfaction with nurse communication compared to 2011.<b></b><p><b>Future Implications: </b>Data collection for patient surveys continues. Updated materials will focus on essential elements of maternal-newborn care and be provided in the preferred learning format. Partnership with community leaders will continue. Finally, the fellow was able to create a shared vision for health literacy and put processes in place that improved health communications, which will serve as a pilot for hospital-wide implementation. <b></b>en_GB
dc.subjectPatient educationen_GB
dc.subjectNurses as teachersen_GB
dc.subjectHealth literacyen_GB
dc.date.available2013-12-19T17:30:16Z-
dc.date.issued2013-12-19-
dc.date.accessioned2013-12-19T17:30:16Z-
dc.conference.date2013en_GB
dc.conference.name42nd Biennial Conventionen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.description42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriotten_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission.en_GB
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