The Implementation of Patient Centered Care Using the Tidal Model: One Behavioral Hospital's Journey of Leading Change

2.50
Hdl Handle:
http://hdl.handle.net/10755/308486
Category:
Abstract
Type:
Presentation
Title:
The Implementation of Patient Centered Care Using the Tidal Model: One Behavioral Hospital's Journey of Leading Change
Author(s):
Jones-Bendel, Patricia; Rossetti, Jeanette; Kunz, Maureen
Lead Author STTI Affiliation:
Delta Psi
Author Details:
Patricia Jones-Bendel, MSN, tjones-bendel@edward.org; Jeanette Rossetti, EdD, RN; Maureen Kunz, MSN
Abstract:

Session presented on: Sunday, November 17, 2013

For decades, nursing has traditionally used a medical model or problem centered approach focusing on illness and disease when caring for patients with mental illness. The Institute of Medicine has recognized the need for mental health caregivers to adopt a more patient-centered delivery model as the primary method of mental health service delivery. PURPOSE: To educate nursing administrators and nurses employed in behavioral healthcare settings about one behavioral health hospital’s leadership initiative of implementing a patient centered care approach including concepts from the Tidal Model. METHODS: Four specific questions from the Press Ganey patient satisfaction tool were used to measure the nurses’ involvement with treatment programs, treatment plans, medication management and patient involvement in decisions around their care. Nursing engagement scores were compared pre and post implementation.  Other indicators monitored for positive change included restraint rates, treatment plans, readmission rates in 30 days, fall rates, medication errors and timely completion of ordered procedures.  RESULTS: Results included patients becoming more knowledgeable about their illness and accountable for their own care.  Results are pending for the nurse engagement scores.  Initial outcome monitoring has shown statistically significant increases in mean scores related to nursing care and involvement in the treatment planning process and an overall improvement in identified quality indicators.  CONCLUSION: Adopting a patient-centered delivery model of care results in patients becoming more knowledgeable about their illness and accountable for their own care.  Adopting a patient centered delivery model of care improves quality outcomes.
Keywords:
patient centered care; Behavioral Health; Tidal Model
Repository Posting Date:
19-Dec-2013
Date of Publication:
19-Dec-2013
Conference Date:
2013
Conference Name:
42nd Biennial Convention
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriott

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleThe Implementation of Patient Centered Care Using the Tidal Model: One Behavioral Hospital's Journey of Leading Changeen_GB
dc.contributor.authorJones-Bendel, Patriciaen_GB
dc.contributor.authorRossetti, Jeanetteen_GB
dc.contributor.authorKunz, Maureenen_GB
dc.contributor.departmentDelta Psien_GB
dc.author.detailsPatricia Jones-Bendel, MSN, tjones-bendel@edward.org; Jeanette Rossetti, EdD, RN; Maureen Kunz, MSNen_GB
dc.identifier.urihttp://hdl.handle.net/10755/308486-
dc.description.abstract<p>Session presented on: Sunday, November 17, 2013</p>For decades, nursing has traditionally used a medical model or problem centered approach focusing on illness and disease when caring for patients with mental illness. The Institute of Medicine has recognized the need for mental health caregivers to adopt a more patient-centered delivery model as the primary method of mental health service delivery. PURPOSE: To educate nursing administrators and nurses employed in behavioral healthcare settings about one behavioral health hospital’s leadership initiative of implementing a patient centered care approach including concepts from the Tidal Model. METHODS: Four specific questions from the Press Ganey patient satisfaction tool were used to measure the nurses’ involvement with treatment programs, treatment plans, medication management and patient involvement in decisions around their care. Nursing engagement scores were compared pre and post implementation.  Other indicators monitored for positive change included restraint rates, treatment plans, readmission rates in 30 days, fall rates, medication errors and timely completion of ordered procedures.  RESULTS: Results included patients becoming more knowledgeable about their illness and accountable for their own care.  Results are pending for the nurse engagement scores.  Initial outcome monitoring has shown statistically significant increases in mean scores related to nursing care and involvement in the treatment planning process and an overall improvement in identified quality indicators.  CONCLUSION: Adopting a patient-centered delivery model of care results in patients becoming more knowledgeable about their illness and accountable for their own care.  Adopting a patient centered delivery model of care improves quality outcomes.en_GB
dc.subjectpatient centered careen_GB
dc.subjectBehavioral Healthen_GB
dc.subjectTidal Modelen_GB
dc.date.available2013-12-19T17:31:59Z-
dc.date.issued2013-12-19-
dc.date.accessioned2013-12-19T17:31:59Z-
dc.conference.date2013en_GB
dc.conference.name42nd Biennial Conventionen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.description42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriotten_GB
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