The Impact of Workplace Violence on Emergency Department Nurses: A Pilot Study

2.50
Hdl Handle:
http://hdl.handle.net/10755/308660
Category:
Abstract
Type:
Presentation
Title:
The Impact of Workplace Violence on Emergency Department Nurses: A Pilot Study
Author(s):
Christie, Wanda J.
Lead Author STTI Affiliation:
Kappa Rho
Author Details:
Wanda J. Christie, MNSc, RN, wchristie@atu.edu
Abstract:

Session presented on: Sunday, November 17, 2013

Background:  Approximately $4.2 million is spent annually due to WPV, with twice as many nurses experiencing work related crimes than any other profession. The ANA stated that exposure to violence directly affects nurse job satisfaction and retention. Developing safe workplaces is essential to solving the growing nursing shortage. All nurses are at risk, with ED nurses at high risk.

Purpose:  Explore the impact of WPV perpetrated by patients to ED nurses. The two aims: 1) Describe specific themes found within experiences of ED nurses after being assaulted by a patient, and 2) Explore the ED nurses’ satisfaction with coping mechanisms.  

Method:  Qualitative study using phenomenology. Purposive recruitment of five RNs from a level 1 ED. Sixty to 90 minute semi-structured interviews were conducted and digitally recorded. Verbatim interview transcripts were analyzed using content analysis and constant comparison.

Results:  One major theme was defined: culture of the ED. ED nurses expressed certain personalities are needed to work successfully in emergency nursing. They love the excitement and frequent changing atmosphere; the lack of stagnancy. The definition of violence from the very ill and injured varies from literature definitions. Their definition determined how the nurse reacted and coped after a violent act. Situations defined as violent were intentional attempts to hurt the nurse. Another component of the nurse ability to cope was the environment in the ED and their working relationship with other staff.

Conclusions:   (1. Individual experiences affect how ED nurses cope with stress. (2. Common factors include department, working relationships, available peer support, feelings of safety, and type of patients. (3. ED nurses define violence based on patient intent. It is concluded that ED nurses cope with violence based on their definition of violence.

Implications for Nursing:  Coping is essential to maintain nurse satisfaction and retention in the workforce.

Keywords:
Emergency nursing; patient violence; Workplace Violence
Repository Posting Date:
19-Dec-2013
Date of Publication:
19-Dec-2013
Conference Date:
2013
Conference Name:
42nd Biennial Convention
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriott

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleThe Impact of Workplace Violence on Emergency Department Nurses: A Pilot Studyen_GB
dc.contributor.authorChristie, Wanda J.en_GB
dc.contributor.departmentKappa Rhoen_GB
dc.author.detailsWanda J. Christie, MNSc, RN, wchristie@atu.eduen_GB
dc.identifier.urihttp://hdl.handle.net/10755/308660-
dc.description.abstract<p>Session presented on: Sunday, November 17, 2013</p>Background:  Approximately $4.2 million is spent annually due to WPV, with twice as many nurses experiencing work related crimes than any other profession. The ANA stated that exposure to violence directly affects nurse job satisfaction and retention. Developing safe workplaces is essential to solving the growing nursing shortage. All nurses are at risk, with ED nurses at high risk. <p>Purpose:  Explore the impact of WPV perpetrated by patients to ED nurses. The two aims: 1) Describe specific themes found within experiences of ED nurses after being assaulted by a patient, and 2) Explore the ED nurses’ satisfaction with coping mechanisms.   <p>Method:  Qualitative study using phenomenology. Purposive recruitment of five RNs from a level 1 ED. Sixty to 90 minute semi-structured interviews were conducted and digitally recorded. Verbatim interview transcripts were analyzed using content analysis and constant comparison. <p>Results:  One major theme was defined: culture of the ED. ED nurses expressed certain personalities are needed to work successfully in emergency nursing. They love the excitement and frequent changing atmosphere; the lack of stagnancy. The definition of violence from the very ill and injured varies from literature definitions. Their definition determined how the nurse reacted and coped after a violent act. Situations defined as violent were intentional attempts to hurt the nurse. Another component of the nurse ability to cope was the environment in the ED and their working relationship with other staff. <p>Conclusions:   (1. Individual experiences affect how ED nurses cope with stress. (2. Common factors include department, working relationships, available peer support, feelings of safety, and type of patients. (3. ED nurses define violence based on patient intent. It is concluded that ED nurses cope with violence based on their definition of violence. <p>Implications for Nursing:  Coping is essential to maintain nurse satisfaction and retention in the workforce.en_GB
dc.subjectEmergency nursingen_GB
dc.subjectpatient violenceen_GB
dc.subjectWorkplace Violenceen_GB
dc.date.available2013-12-19T17:34:14Z-
dc.date.issued2013-12-19-
dc.date.accessioned2013-12-19T17:34:14Z-
dc.conference.date2013en_GB
dc.conference.name42nd Biennial Conventionen_GB
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen_GB
dc.conference.locationIndianapolis, Indiana, USAen_GB
dc.description42nd Biennial Convention 2013 Theme: Give Back to Move Forward. Held at the JW Marriotten_GB
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