The Effects of Communication Skills, Compassion Satisfaction, Compassion Fatigue on Burnout Among Staff of Long-Term Care Insurance in National Health Insurance Corporation in Korea

2.50
Hdl Handle:
http://hdl.handle.net/10755/335334
Category:
Full-text
Type:
Presentation
Title:
The Effects of Communication Skills, Compassion Satisfaction, Compassion Fatigue on Burnout Among Staff of Long-Term Care Insurance in National Health Insurance Corporation in Korea
Author(s):
Lee, Kyongeun; Choi, Hyoungshim
Lead Author STTI Affiliation:
Lambda Alpha-at-Large
Author Details:
Kyongeun Lee, MSN, leekyongeun@gmail.com; Hyoungshim Choi, MSN
Abstract:
Session presented on Sunday, July 27, 2014: Purpose: This study was a descriptive research to identify the effects of communication skills, compassion satisfaction, compassion fatigue on burnout among staff of long term care insurance for the elderly in National Health Insurance Corporation in Korea. Methods: The participants were 203 full-time employees at Long-term Care Insurance for elderly in National Health Insurance Corporation in Korea. Data were collected via mail from the 24 branch offices of Long-term Care National Health Insurance Corporation which were randomly selected among the total of 226 centers of National Health Insurance Corporation. A survey was conducted by using structured questionnaire from November 16 to 29, 2013. Stamm's professional quality of life (ProQOL) and Communication Skills Test tool were included in questionnaire. SPSS WIN 20.0 was used to conduct the descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression. Results: The results showed that burnout was associated with communication skills, compassion satisfaction, compassion fatigue, education, perceived health, favor of client's family, support of colleagues, and intention to seperation. The cases with low communication skills, low compassion satisfaction, high compassion fatigue, low education status, low perceived health, low favor of client's family, low support of colleagues, and high intention to seperation showed significantly high burden. Conclusion: The result of this study is expected to contribute to developing Long-term Care Insurance for the elderly into a high quality tasked with Long-term Care Insurance for elderly and eventually promote health promotion of elderly. The findings suggest that further studies examine ways to develop proper intervention to decrease burnout for staff of long term care insurance for the elderly in National Health Insurance Corporation.
Keywords:
burnout; staff of Long-term Care Insurance; professional quality of life
Repository Posting Date:
17-Nov-2014
Date of Publication:
17-Nov-2014 ; 17-Nov-2014
Other Identifiers:
INRC14PST263
Conference Date:
2014
Conference Name:
25th International Nursing Research Congress
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Hong Kong
Description:
International Nursing Research Congress, 2014 Theme: Engaging Colleagues: Improving Global Health Outcomes. Held at the Hong Kong Convention and Exhibition Centre, Wanchai, Hong Kong

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.language.isoenen
dc.type.categoryFull-texten
dc.typePresentationen
dc.titleThe Effects of Communication Skills, Compassion Satisfaction, Compassion Fatigue on Burnout Among Staff of Long-Term Care Insurance in National Health Insurance Corporation in Koreaen
dc.contributor.authorLee, Kyongeunen
dc.contributor.authorChoi, Hyoungshimen
dc.contributor.departmentLambda Alpha-at-Largeen
dc.author.detailsKyongeun Lee, MSN, leekyongeun@gmail.com; Hyoungshim Choi, MSNen
dc.identifier.urihttp://hdl.handle.net/10755/335334-
dc.description.abstractSession presented on Sunday, July 27, 2014: Purpose: This study was a descriptive research to identify the effects of communication skills, compassion satisfaction, compassion fatigue on burnout among staff of long term care insurance for the elderly in National Health Insurance Corporation in Korea. Methods: The participants were 203 full-time employees at Long-term Care Insurance for elderly in National Health Insurance Corporation in Korea. Data were collected via mail from the 24 branch offices of Long-term Care National Health Insurance Corporation which were randomly selected among the total of 226 centers of National Health Insurance Corporation. A survey was conducted by using structured questionnaire from November 16 to 29, 2013. Stamm's professional quality of life (ProQOL) and Communication Skills Test tool were included in questionnaire. SPSS WIN 20.0 was used to conduct the descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression. Results: The results showed that burnout was associated with communication skills, compassion satisfaction, compassion fatigue, education, perceived health, favor of client's family, support of colleagues, and intention to seperation. The cases with low communication skills, low compassion satisfaction, high compassion fatigue, low education status, low perceived health, low favor of client's family, low support of colleagues, and high intention to seperation showed significantly high burden. Conclusion: The result of this study is expected to contribute to developing Long-term Care Insurance for the elderly into a high quality tasked with Long-term Care Insurance for elderly and eventually promote health promotion of elderly. The findings suggest that further studies examine ways to develop proper intervention to decrease burnout for staff of long term care insurance for the elderly in National Health Insurance Corporation.en
dc.subjectburnouten
dc.subjectstaff of Long-term Care Insuranceen
dc.subjectprofessional quality of lifeen
dc.date.available2014-11-17T13:49:59Z-
dc.date.issued2014-11-17-
dc.date.issued2014-11-17en
dc.date.accessioned2014-11-17T13:49:59Z-
dc.conference.date2014en
dc.conference.name25th International Nursing Research Congressen
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationHong Kongen
dc.descriptionInternational Nursing Research Congress, 2014 Theme: Engaging Colleagues: Improving Global Health Outcomes. Held at the Hong Kong Convention and Exhibition Centre, Wanchai, Hong Kongen
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