2.50
Hdl Handle:
http://hdl.handle.net/10755/344147
Category:
Abstract
Type:
Poster
Title:
When the Nursing Team Needs Care: Seeking Teamwork Solutions
Author(s):
Hebert, Nicole; Fielder, Jamie; Kane, Joanne; Sylvestre, Diana; Hawkins, Forrest; Furtado, Duarte; Burke, Kristen; Torres, Brianne; Petrin, Michelle
Lead Author STTI Affiliation:
Non-member
Author Details:
Nicole Hebert, BSN, RN, CEN, nhebert1@lifespan.org; Jamie Fielder, BSN, RN; Joanne Kane, AD, RN, CEN; Diana Sylvestre, CNA; Forrest Hawkins, BSN, RN; Duarte Furtado, RN; Kristen Burke, BSN, RN, CEN; Brianne Torres, BSN, RN, CEN; Michelle Petrin, CNA
Abstract:
Evidence-based Practice Abstract Purpose: Our Emergency Department (ED) has a team of caring, courageous and talented individuals. With an ED renovation project underway, our department was split in two sections, causing feelings of increased stress and decreased cohesion amongst our team. Staff relationships became strained and an episode of lateral violence occurred. The ED Director reached out to Unit Practice Council (UPC) to help increase morale and invigorate our staff relationship-based model. The objective of the project was for each nurse to describe the importance of maintaining healthy relationships in high performing teams. Design: Staff Development Project. Setting: Urban teaching hospital with 60,000 ED visits per year. Participants/Subjects: All Emergency Department staff. Methods: The UPC is a team made of staff Nurses and CNA’s, focused upon clinical practice issues specific to the Emergency Department. It follows a shared governance model and collaborates with ED leadership to identify and form initiatives that affect patient care, nursing practice and staff satisfaction. The UPC met with ED Leadership to devise a plan to combat staff high stress levels and increase team cohesion. An adapted model of staff relationship-based care, used during on boarding of new hires and at each performance review, had raised awareness of the importance of respectful teams. A station dedicated to maintaining healthy team relationships was planned for the next mandatory ED Competency Fair in October 2013. Using this venue allowed the UPC to address the important need of caring for the team. During the October training, staff learned that high performing, respectful teams reflected the same key phrases of responsibility, communication, trust, forgiveness and uniqueness of every individual. Each staff member was asked to participate in two team building exercises. The objective of the first was to showcase our different personality types and the uniqueness each member brings to our team. The purpose of this activity was to raise awareness that everyone is different and communicates in different ways. The second exercise focused on how to become a better team member. Key team phrases such as: character, competence, commitment, consistency and cohesion were discussed. The activity that followed provided a moment to laugh, thereby releasing anxiety and demonstrating the idea of cooperation. Results/Outcomes: Review of 81 staff evaluations listed the “Team Building” station as one of the “most helpful” topics during the 2013 Competency Fair. When using criteria of “Four level of evaluation model”, staff liked the process and could verbalize teamwork skills. Ninety percent of participants rated the extent to which the objective of this project as exceeded expectations or outstanding. Changes in job performance and evaluating tangible results will be obtained in May when comparison National Database of Nursing Quality Indicators data will be evaluated. Implications: This was a fun way to talk about a difficult subject. It is known that enhancing communication will lead to productivity and over all team success. Maintaining healthy relationships is important to teamwork and relationship based care.
Keywords:
Nursing Team Needs; Healthy ED Relationships
Repository Posting Date:
4-Feb-2015
Date of Publication:
4-Feb-2015
Conference Date:
2014
Conference Name:
2014 ENA Annual Conference
Conference Host:
Emergency Nurses Association
Conference Location:
Indianapolis, Indiana, U.S.A.
Description:
2014 ENA Annual Conference Theme: Safe Practice, Safe Care. Held at the Indiana Convention Center
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_GB
dc.type.categoryAbstracten_GB
dc.typePosteren_GB
dc.titleWhen the Nursing Team Needs Care: Seeking Teamwork Solutionsen_GB
dc.contributor.authorHebert, Nicoleen_GB
dc.contributor.authorFielder, Jamieen_GB
dc.contributor.authorKane, Joanneen_GB
dc.contributor.authorSylvestre, Dianaen_GB
dc.contributor.authorHawkins, Forresten_GB
dc.contributor.authorFurtado, Duarteen_GB
dc.contributor.authorBurke, Kristenen_GB
dc.contributor.authorTorres, Brianneen_GB
dc.contributor.authorPetrin, Michelleen_GB
dc.contributor.departmentNon-memberen_GB
dc.author.detailsNicole Hebert, BSN, RN, CEN, nhebert1@lifespan.org; Jamie Fielder, BSN, RN; Joanne Kane, AD, RN, CEN; Diana Sylvestre, CNA; Forrest Hawkins, BSN, RN; Duarte Furtado, RN; Kristen Burke, BSN, RN, CEN; Brianne Torres, BSN, RN, CEN; Michelle Petrin, CNAen_GB
dc.identifier.urihttp://hdl.handle.net/10755/344147-
dc.description.abstractEvidence-based Practice Abstract Purpose: Our Emergency Department (ED) has a team of caring, courageous and talented individuals. With an ED renovation project underway, our department was split in two sections, causing feelings of increased stress and decreased cohesion amongst our team. Staff relationships became strained and an episode of lateral violence occurred. The ED Director reached out to Unit Practice Council (UPC) to help increase morale and invigorate our staff relationship-based model. The objective of the project was for each nurse to describe the importance of maintaining healthy relationships in high performing teams. Design: Staff Development Project. Setting: Urban teaching hospital with 60,000 ED visits per year. Participants/Subjects: All Emergency Department staff. Methods: The UPC is a team made of staff Nurses and CNA’s, focused upon clinical practice issues specific to the Emergency Department. It follows a shared governance model and collaborates with ED leadership to identify and form initiatives that affect patient care, nursing practice and staff satisfaction. The UPC met with ED Leadership to devise a plan to combat staff high stress levels and increase team cohesion. An adapted model of staff relationship-based care, used during on boarding of new hires and at each performance review, had raised awareness of the importance of respectful teams. A station dedicated to maintaining healthy team relationships was planned for the next mandatory ED Competency Fair in October 2013. Using this venue allowed the UPC to address the important need of caring for the team. During the October training, staff learned that high performing, respectful teams reflected the same key phrases of responsibility, communication, trust, forgiveness and uniqueness of every individual. Each staff member was asked to participate in two team building exercises. The objective of the first was to showcase our different personality types and the uniqueness each member brings to our team. The purpose of this activity was to raise awareness that everyone is different and communicates in different ways. The second exercise focused on how to become a better team member. Key team phrases such as: character, competence, commitment, consistency and cohesion were discussed. The activity that followed provided a moment to laugh, thereby releasing anxiety and demonstrating the idea of cooperation. Results/Outcomes: Review of 81 staff evaluations listed the “Team Building” station as one of the “most helpful” topics during the 2013 Competency Fair. When using criteria of “Four level of evaluation model”, staff liked the process and could verbalize teamwork skills. Ninety percent of participants rated the extent to which the objective of this project as exceeded expectations or outstanding. Changes in job performance and evaluating tangible results will be obtained in May when comparison National Database of Nursing Quality Indicators data will be evaluated. Implications: This was a fun way to talk about a difficult subject. It is known that enhancing communication will lead to productivity and over all team success. Maintaining healthy relationships is important to teamwork and relationship based care.en_GB
dc.subjectNursing Team Needsen_GB
dc.subjectHealthy ED Relationshipsen_GB
dc.date.available2015-02-04T11:27:19Z-
dc.date.issued2015-02-04-
dc.date.accessioned2015-02-04T11:27:19Z-
dc.conference.date2014en_GB
dc.conference.name2014 ENA Annual Conferenceen_GB
dc.conference.hostEmergency Nurses Associationen_GB
dc.conference.locationIndianapolis, Indiana, U.S.A.en_GB
dc.description2014 ENA Annual Conference Theme: Safe Practice, Safe Care. Held at the Indiana Convention Centeren_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.en_GB
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