7.00
Hdl Handle:
http://hdl.handle.net/10755/560732
Category:
Full-text
Type:
DNP Capstone Project
Level of Evidence:
N/A
Research Approach:
Translational Research/Evidence-based Practice
Title:
Increasing Civility In The WorkPlace
Author(s):
Pinckney, Michelle Y.
Advisors:
Manty, JoAnn; Hatton, Corrine L.
Degree:
DNP
Degree Year:
2015
Grantor:
Capella University
Abstract:

An All Employee Survey (AES) was conducted throughout a national healthcare facility across the country. As a result of the AES of 2013, it was found that employees at a healthcare facility located in California did not feel that there was civility or psychological safety in the work area.

In actions resulting from the national direction to improve workplace scores for psychological safety and civility among nursing staff as a result of the AES scores this project was developed. How does initiating an educational training project that would be ongoing improve civility and psychological safety in the workplace for staff, compared to staff continuing to feel unsafe and experience uncivil treatment from fellow staff members, affect improved satisfaction survey scores and employee work relationships, within one year?

Keywords:
Civility; Psychological Safety
MeSH:
Interpersonal Relations; Work Environment--Psychosocial Factors
Repository Posting Date:
2015-07-20T19:30:30Z
Date of Publication:
2015-07-20

Full metadata record

DC FieldValue Language
dc.contributor.advisorManty, JoAnn; Hatton, Corrine L.en
dc.contributor.authorPinckney, Michelle Y.en
dc.date.accessioned2015-07-20T19:30:30Zen
dc.date.available2015-07-20T19:30:30Zen
dc.date.issued2015-07-20en
dc.identifier.urihttp://hdl.handle.net/10755/560732en
dc.description.abstract<p>An All Employee Survey (AES) was conducted throughout a national healthcare facility across the country. As a result of the AES of 2013, it was found that employees at a healthcare facility located in California did not feel that there was civility or psychological safety in the work area.</p> <p>In actions resulting from the national direction to improve workplace scores for psychological safety and civility among nursing staff as a result of the AES scores this project was developed. How does initiating an educational training project that would be ongoing improve civility and psychological safety in the workplace for staff, compared to staff continuing to feel unsafe and experience uncivil treatment from fellow staff members, affect improved satisfaction survey scores and employee work relationships, within one year?</p>en
dc.language.isoen_USen
dc.rightsAn error occurred on the license name.*
dc.rights.uriAn error occurred getting the license - uri.*
dc.subjectCivilityen
dc.subjectPsychological Safetyen
dc.subject.meshInterpersonal Relationsen_US
dc.subject.meshWork Environment--Psychosocial Factorsen_US
dc.titleIncreasing Civility In The WorkPlaceen_US
dc.typeDNP Capstone Projecten
thesis.degree.grantorCapella Universityen
thesis.degree.levelDNPen
thesis.degree.year2015en
dc.type.categoryFull-texten
dc.evidence.levelN/Aen
dc.research.approachTranslational Research/Evidence-based Practiceen
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