7.00
Hdl Handle:
http://hdl.handle.net/10755/579145
Category:
Full-text
Format:
Text-based Document
Type:
Article
Level of Evidence:
Other
Research Approach:
Other
Title:
Improved HCAHP Scores and a DEU Culture of Excellence
Author(s):
Seibert, Susan A.; Stroud, Angela; Cassel, Lillybeth; Huebner, Cara
Lead Author STTI Affiliation:
Omicron Psi
Author Details:
Susan A. Seibert, MSN, RN, Clinical Assistant Professor of Nursing University of Southern Indiana, Omicron Psi chapter; Angela Stroud BSN, RN, CMSRN, NE-BC, Department Manager Deaconess Hospital Oncology-Pulmonary Care Center/Unit 5100; Lilly Cassel BSN, RN, Director Renal/Diabetic and Acute Dialysis Departments St. Mary's Medical Center; Cara Huebner, MSN, RN
Abstract:

Two city hospitals launched Dedicated Education Units (DEUs) in collaboration with a Midwest state university. The culture of excellence created by the academic practice partnership produced an improvement in patient satisfaction scores at both hospitals.  Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores improved dramatically within one month of DEU launch. This manuscript presents the pre- and post- DEU HCAHPS scores and relates surprising trending with student presence on the units. 

Keywords:
DEU; Patient Satisfaction; HCAHPS
MeSH:
Patient Satisfaction
CINAHL Headings:
Education, Clinical
Repository Posting Date:
5-Oct-2015
Date of Publication:
5-Oct-2015
Citation:
Seibert, S. A., Stroud, A., Cassel, L., & Huebner, C. (2015). Improved HCAHP scores and a DEU culture of excellence. Virginia Henderson Global Nursing e-Repository. Retrieved from: http://www.nursinglibrary.org/vhl/handle/10755/579145
Conference Date:
2014
Conference Name:
The Portland Model DEU: A Journey to Future Possibilities National Conference
Conference Host:
University of Portland School of Nursing
Conference Location:
Portland Oregon
Description:
This item has been submitted to the repository as part of a collective effort of the nursing faculty and students of the University of Southern Indiana (USI), College of Nursing and Health Professions. This broad dissemination effort will increase the visibility and impact of the work of the USI nursing program and benefit nurses and the nursing profession on a global level.
Note:
This work has been approved through a peer-review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typeArticleen
dc.evidence.levelOtheren
dc.research.approachOtheren
dc.titleImproved HCAHP Scores and a DEU Culture of Excellenceen_US
dc.contributor.authorSeibert, Susan A.en
dc.contributor.authorStroud, Angelaen
dc.contributor.authorCassel, Lillybethen
dc.contributor.authorHuebner, Caraen
dc.contributor.departmentOmicron Psien
dc.author.detailsSusan A. Seibert, MSN, RN, Clinical Assistant Professor of Nursing University of Southern Indiana, Omicron Psi chapter; Angela Stroud BSN, RN, CMSRN, NE-BC, Department Manager Deaconess Hospital Oncology-Pulmonary Care Center/Unit 5100; Lilly Cassel BSN, RN, Director Renal/Diabetic and Acute Dialysis Departments St. Mary's Medical Center; Cara Huebner, MSN, RNen
dc.identifier.urihttp://hdl.handle.net/10755/579145en
dc.description.abstract<p>Two city hospitals launched Dedicated Education Units (DEUs) in collaboration with a Midwest state university. The culture of excellence created by the academic practice partnership produced an improvement in patient satisfaction scores at both hospitals.  Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores improved dramatically within one month of DEU launch. This manuscript presents the pre- and post- DEU HCAHPS scores and relates surprising trending with student presence on the units. </p>en
dc.subjectDEUen
dc.subjectPatient Satisfactionen
dc.subjectHCAHPSen
dc.subject.meshPatient Satisfactionen
dc.subject.cinahlEducation, Clinicalen
dc.date.available2015-10-05T19:55:34Zen
dc.date.issued2015-10-05en
dc.date.accessioned2015-10-05T19:55:34Zen
dc.identifier.citationSeibert, S. A., Stroud, A., Cassel, L., & Huebner, C. (2015). Improved HCAHP scores and a DEU culture of excellence. Virginia Henderson Global Nursing e-Repository. Retrieved from: http://www.nursinglibrary.org/vhl/handle/10755/579145en
dc.conference.date2014en
dc.conference.nameThe Portland Model DEU: A Journey to Future Possibilities National Conferenceen
dc.conference.hostUniversity of Portland School of Nursingen
dc.conference.locationPortland Oregonen
dc.identifier.citationSeibert, S. A., Stroud, A., Cassel, L., & Huebner, C. (2015). Improved HCAHP scores and a DEU culture of excellence. Virginia Henderson Global Nursing e-Repository. Retrieved from: http://www.nursinglibrary.org/vhl/handle/10755/579145en
dc.descriptionThis item has been submitted to the repository as part of a collective effort of the nursing faculty and students of the University of Southern Indiana (USI), College of Nursing and Health Professions. This broad dissemination effort will increase the visibility and impact of the work of the USI nursing program and benefit nurses and the nursing profession on a global level.en
dc.description.noteThis work has been approved through a peer-review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.en
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