The Impact of a Standardized Handoff Tool on Student Communication in the Clinical Setting

2.50
Hdl Handle:
http://hdl.handle.net/10755/602848
Category:
Full-text
Format:
Text-based Document
Type:
Poster
Title:
The Impact of a Standardized Handoff Tool on Student Communication in the Clinical Setting
Author(s):
Hinds, Kim R.
Lead Author STTI Affiliation:
Beta Delta
Author Details:
Kim R. Hinds, RN, CNE, Kim-Hinds@ouhsc.edu
Abstract:
Session presented on Saturday, November 7, 2015 and Sunday, November 8, 2015: Purpose What is the impact of a standardized patient handoff tool on student communication in the clinical setting for nursing students? Background/Introduction According to the Joint Commission, approximately 80% of medical errors involve ineffective communication when patients are transferred between healthcare workers (Nether, 2009). Lack of standardization contributes to errors of omission during patient handoff (Ong & Coiera, 2011). Lack of professional education in effective ways to communicate leads to miscommunication and suboptimal care. Use of standardized communication techniques improve transfer of important patient information during handoff (Pothier, Monteiro, Mooktiar, & Shaw, 2005). Education in communication allows nursing students to share information effectively. Improved handoff report leads to fewer medical mishaps and lower liability for healthcare facilities (Nether, 2009; Pothier, Monteiro, Mooktiar, & Shaw, 2005). Nurse faculty should prepare nursing students to become effective communicators. Implementation This pilot project used a standardized tool to improve transfer during handoff. Participants were recruited from a convenience sample of students in a Baccalaureate of Nursing program. This project used a pre/post-implementation design.  Two recordings of patient handoff were made by participants; the first recording was in an unscripted manner prior to instruction in use of the tool and the second recording was made after education and practice with the tool. Evaluation Recordings showed an improvement in the percentage of critical patient data transferred with use of the tool.  Student participants recorded a mean of 22.75% of all patient data without the use of a tool and a mean of 92.5% with the use of a tool.  This shows an improvement of 69.75% transfer of all critical patient data. Conclusions The findings of this pilot project demonstrated an increased percentage of patient information included with use of the tool. Nursing students need to communicate effectively to ensure safe, positive outcomes; nurse educators must prepare nursing students for this role by teaching effective communication skills and accurate transfer of information to ensure continuity of patient care and safety. Recommendations include further study with more participants to determine the benefits of educating nursing students to use a standardized tool during handoff. References Nether, K. (2009). Facts about the hand-off communications project. Retrieved from Center for Transforming Healthcare:  http://www.centerfortransforminghealthcare.org/assets/4/6/CTH_HOC_Fact_Sheet.pdf Ong, M., & Coiera, E. (2011). A systematic review of failures in handoff communication during intrahospital transfers. Joint commission Journal on quality and patient safety, 37(6), 274 Pothier, D., Monteiro, P., Mooktiar, M., & Shaw, A. (2005). Pilot study to show the loss of important data in nursing handover. British Journal of Nursing, 14 (20), 1090-1093. TeamSTEPPS . (2013, November 10). Retrieved from Agency for Healthcare Research and Quality: http://teamstepps.ahrq.gov/aboutnationalIP.htm
Keywords:
handoff; handover; standardized tool
Repository Posting Date:
21-Mar-2016
Date of Publication:
21-Mar-2016
Other Identifiers:
CONV15EB1.7
Conference Date:
2015
Conference Name:
43rd Biennial Convention
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Las Vegas, Nevada, USA
Description:
43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.`

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePosteren
dc.titleThe Impact of a Standardized Handoff Tool on Student Communication in the Clinical Settingen
dc.contributor.authorHinds, Kim R.en
dc.contributor.departmentBeta Deltaen
dc.author.detailsKim R. Hinds, RN, CNE, Kim-Hinds@ouhsc.eduen
dc.identifier.urihttp://hdl.handle.net/10755/602848en
dc.description.abstractSession presented on Saturday, November 7, 2015 and Sunday, November 8, 2015: Purpose What is the impact of a standardized patient handoff tool on student communication in the clinical setting for nursing students? Background/Introduction According to the Joint Commission, approximately 80% of medical errors involve ineffective communication when patients are transferred between healthcare workers (Nether, 2009). Lack of standardization contributes to errors of omission during patient handoff (Ong & Coiera, 2011). Lack of professional education in effective ways to communicate leads to miscommunication and suboptimal care. Use of standardized communication techniques improve transfer of important patient information during handoff (Pothier, Monteiro, Mooktiar, & Shaw, 2005). Education in communication allows nursing students to share information effectively. Improved handoff report leads to fewer medical mishaps and lower liability for healthcare facilities (Nether, 2009; Pothier, Monteiro, Mooktiar, & Shaw, 2005). Nurse faculty should prepare nursing students to become effective communicators. Implementation This pilot project used a standardized tool to improve transfer during handoff. Participants were recruited from a convenience sample of students in a Baccalaureate of Nursing program. This project used a pre/post-implementation design.  Two recordings of patient handoff were made by participants; the first recording was in an unscripted manner prior to instruction in use of the tool and the second recording was made after education and practice with the tool. Evaluation Recordings showed an improvement in the percentage of critical patient data transferred with use of the tool.  Student participants recorded a mean of 22.75% of all patient data without the use of a tool and a mean of 92.5% with the use of a tool.  This shows an improvement of 69.75% transfer of all critical patient data. Conclusions The findings of this pilot project demonstrated an increased percentage of patient information included with use of the tool. Nursing students need to communicate effectively to ensure safe, positive outcomes; nurse educators must prepare nursing students for this role by teaching effective communication skills and accurate transfer of information to ensure continuity of patient care and safety. Recommendations include further study with more participants to determine the benefits of educating nursing students to use a standardized tool during handoff. References Nether, K. (2009). Facts about the hand-off communications project. Retrieved from Center for Transforming Healthcare:  http://www.centerfortransforminghealthcare.org/assets/4/6/CTH_HOC_Fact_Sheet.pdf Ong, M., & Coiera, E. (2011). A systematic review of failures in handoff communication during intrahospital transfers. Joint commission Journal on quality and patient safety, 37(6), 274 Pothier, D., Monteiro, P., Mooktiar, M., & Shaw, A. (2005). Pilot study to show the loss of important data in nursing handover. British Journal of Nursing, 14 (20), 1090-1093. TeamSTEPPS . (2013, November 10). Retrieved from Agency for Healthcare Research and Quality: http://teamstepps.ahrq.gov/aboutnationalIP.htmen
dc.subjecthandoffen
dc.subjecthandoveren
dc.subjectstandardized toolen
dc.date.available2016-03-21T16:38:01Zen
dc.date.issued2016-03-21en
dc.date.accessioned2016-03-21T16:38:01Zen
dc.conference.date2015en
dc.conference.name43rd Biennial Conventionen
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationLas Vegas, Nevada, USAen
dc.description43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.`en
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.