Incivility: Nursing's Dirty Little Secret and Cognitive Rehearsal as an Intervention

23.50
Hdl Handle:
http://hdl.handle.net/10755/603160
Category:
Full-text
Format:
Text-based Document
Type:
Poster
Title:
Incivility: Nursing's Dirty Little Secret and Cognitive Rehearsal as an Intervention
Author(s):
Schwarz, Laura Marie; Leibold, Nancyruth; Leibold, Nancyruth
Lead Author STTI Affiliation:
Mu Lambda
Author Details:
Laura Marie Schwarz, RN, CNE, laura.schwarz@mnsu.edu; Nancyruth Leibold, RN, PHN, LSN, CNE
Abstract:
Session presented on Monday, November 9, 2015 and Tuesday, November 10, 2015: The American public has consistently rated nursing as the most honest and ethical profession every year for the past decade (Riffkin, 2014).  Yet nursing has a dirty little secret; incivility. Incivility is rampant in the nursing workplace with 82% of nurses witnessing it daily or weekly (Dumont, Meisinger, Whitacre & Corbin, 2012).  It causes nurses psychological and physical trauma, and frequently to leave their jobs and sometimes nursing altogether.  The consequences are severe and destructive not only to nurses, but also to patients who suffer decreased safety, and healthcare facilities which experience lost money and time orienting new nurses.  Cognitive Rehearsal is one method nurses can use to combat incivility. According to Griffin and Clark (2014) “cognitive rehearsal is an evidence-based strategy to effectively communicate and deliver a message to uncivil or laterally violent colleagues that it is not okay for them to behave in an uncivil manner” (p. 539-540).  Addressing uncivil behavior when it occurs may be the most successful in getting it to cease. Cognitive rehearsal is a method used to immediately address the uncivil behavior when confronted with it.  It typically entails three parts: 1) instruction on the method; 2) learning and repeating verbal responses that can be used when encountering incivility; and 3) practicing to reinforce the instruction and rehearsal. Several studies conducted over the past 10 years have confirmed that cognitive rehearsal is an effective method for addressing incivility and lateral violence in the nursing environment (Griffin & Clark, 2014).  The authors of a mixed-methods study on incivility in nursing (N=27) will present background information on incivility and disseminate study findings.  Findings include nurses’ ability to recognize incivility in nursing pre versus post education, and the effectiveness of education on ability to deal with it.  Further, the presenters aim to teach learners the basics of the cognitive rehearsal method for dealing with incivility.
Keywords:
Cognitve Rehearsal Intervenion; Incivility; Education
Repository Posting Date:
21-Mar-2016
Date of Publication:
21-Mar-2016
Other Identifiers:
CONV15CL2.72
Conference Date:
2015
Conference Name:
43rd Biennial Convention
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Las Vegas, Nevada, USA
Description:
43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.`

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePosteren
dc.titleIncivility: Nursing's Dirty Little Secret and Cognitive Rehearsal as an Interventionen
dc.contributor.authorSchwarz, Laura Marieen
dc.contributor.authorLeibold, Nancyruthen
dc.contributor.authorLeibold, Nancyruthen
dc.contributor.departmentMu Lambdaen
dc.author.detailsLaura Marie Schwarz, RN, CNE, laura.schwarz@mnsu.edu; Nancyruth Leibold, RN, PHN, LSN, CNEen
dc.identifier.urihttp://hdl.handle.net/10755/603160en
dc.description.abstractSession presented on Monday, November 9, 2015 and Tuesday, November 10, 2015: The American public has consistently rated nursing as the most honest and ethical profession every year for the past decade (Riffkin, 2014).  Yet nursing has a dirty little secret; incivility. Incivility is rampant in the nursing workplace with 82% of nurses witnessing it daily or weekly (Dumont, Meisinger, Whitacre & Corbin, 2012).  It causes nurses psychological and physical trauma, and frequently to leave their jobs and sometimes nursing altogether.  The consequences are severe and destructive not only to nurses, but also to patients who suffer decreased safety, and healthcare facilities which experience lost money and time orienting new nurses.  Cognitive Rehearsal is one method nurses can use to combat incivility. According to Griffin and Clark (2014) “cognitive rehearsal is an evidence-based strategy to effectively communicate and deliver a message to uncivil or laterally violent colleagues that it is not okay for them to behave in an uncivil manner” (p. 539-540).  Addressing uncivil behavior when it occurs may be the most successful in getting it to cease. Cognitive rehearsal is a method used to immediately address the uncivil behavior when confronted with it.  It typically entails three parts: 1) instruction on the method; 2) learning and repeating verbal responses that can be used when encountering incivility; and 3) practicing to reinforce the instruction and rehearsal. Several studies conducted over the past 10 years have confirmed that cognitive rehearsal is an effective method for addressing incivility and lateral violence in the nursing environment (Griffin & Clark, 2014).  The authors of a mixed-methods study on incivility in nursing (N=27) will present background information on incivility and disseminate study findings.  Findings include nurses’ ability to recognize incivility in nursing pre versus post education, and the effectiveness of education on ability to deal with it.  Further, the presenters aim to teach learners the basics of the cognitive rehearsal method for dealing with incivility.en
dc.subjectCognitve Rehearsal Intervenionen
dc.subjectIncivilityen
dc.subjectEducationen
dc.date.available2016-03-21T16:44:35Zen
dc.date.issued2016-03-21en
dc.date.accessioned2016-03-21T16:44:35Zen
dc.conference.date2015en
dc.conference.name43rd Biennial Conventionen
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationLas Vegas, Nevada, USAen
dc.description43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.`en
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