2.50
Hdl Handle:
http://hdl.handle.net/10755/621167
Category:
Full-text
Format:
Text-based Document
Type:
DNP Capstone Project
Level of Evidence:
Clinical Practice Guideline(s)
Research Approach:
Translational Research/Evidence-based Practice
Title:
Implementing Strategies to Improve Patient Perception of Nursing Communication
Author(s):
Dunbar, Ghada; Nagar, Stacey
Additional Author Information:
Ghada Dunbar, DNP(c), RN, and Stacey Nagar, DNP(c), RN
Advisors:
Roberts, Bridget; Forsythe, Lydia L.; Farugia, Celeste
Degree:
DNP
Degree Year:
2016
Grantor:
Capella University
Abstract:

According to the Joint Commission (TJC), effective communication and patient and family centered care impacts quality and safety (2014). The aim of this project was to improve patients’ perception of nurse communication in an adult inpatient telemetry unit in California by creating a training module for nurses on caring behaviors and implementing a structured rounding tool (SRT) to evaluate patient perception of nursing caring behaviors. The SRT was implemented prior to nurse education and responses before the training were compared with those after. The nurses attending a training session on caring behaviors completed the Caring Assessment for Caregivers (CACG) survey pre- and post- training to assess changes in their caring behaviors. The CACG results indicated that the nurses’ perception caring behaviors improved post training, as mean scores on the CACG survey demonstrated the nurses felt a stronger tendency toward a holistic approach to care which was also reflected in the patients’ SRTs. This unique two-pronged approach to education provided an established strategy which focused on nurse-patient communication and caring behaviors.

Keywords:
Staff education; behavior change; relationship based care; structured rounding tool; education module on caring behaviors; Caring Assessment for Caregivers tool; improving patient perception of nursing care
CINAHL Headings:
Nurse-Patient Relations; Patient Attitudes; Communication; Patient Centered Care; Staff Development; Caring--Evaluation
Note:
This work has been approved through a faculty review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.
Repository Posting Date:
2016-12-16T21:03:10Z
Date of Publication:
2016-12-16

Full metadata record

DC FieldValue Language
dc.contributor.advisorRoberts, Bridgeten
dc.contributor.advisorForsythe, Lydia L.en
dc.contributor.advisorFarugia, Celesteen
dc.contributor.authorDunbar, Ghadaen
dc.contributor.authorNagar, Staceyen
dc.date.accessioned2016-12-16T21:03:10Z-
dc.date.available2016-12-16T21:03:10Z-
dc.date.issued2016-12-16-
dc.identifier.urihttp://hdl.handle.net/10755/621167-
dc.description.abstract<p>According to the Joint Commission (TJC), effective communication and patient and family centered care impacts quality and safety (2014). The aim of this project was to improve patients’ perception of nurse communication in an adult inpatient telemetry unit in California by creating a training module for nurses on caring behaviors and implementing a structured rounding tool (SRT) to evaluate patient perception of nursing caring behaviors. The SRT was implemented prior to nurse education and responses before the training were compared with those after. The nurses attending a training session on caring behaviors completed the Caring Assessment for Caregivers (CACG) survey pre- and post- training to assess changes in their caring behaviors. The CACG results indicated that the nurses’ perception caring behaviors improved post training, as mean scores on the CACG survey demonstrated the nurses felt a stronger tendency toward a holistic approach to care which was also reflected in the patients’ SRTs. This unique two-pronged approach to education provided an established strategy which focused on nurse-patient communication and caring behaviors.</p>en
dc.formatText-based Documenten
dc.language.isoen_USen
dc.subjectStaff educationen
dc.subjectbehavior changeen
dc.subjectrelationship based careen
dc.subjectstructured rounding toolen
dc.subjecteducation module on caring behaviorsen
dc.subjectCaring Assessment for Caregivers toolen
dc.subjectimproving patient perception of nursing careen
dc.titleImplementing Strategies to Improve Patient Perception of Nursing Communicationen_US
dc.typeDNP Capstone Projecten
thesis.degree.grantorCapella Universityen
thesis.degree.levelDNPen
dc.description.noteThis work has been approved through a faculty review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.-
dc.primary-author.detailsGhada Dunbar, DNP(c), RN, and Stacey Nagar, DNP(c), RNen
thesis.degree.year2016en
dc.type.categoryFull-texten
dc.evidence.levelClinical Practice Guideline(s)en
dc.research.approachTranslational Research/Evidence-based Practiceen
dc.subject.cinahlNurse-Patient Relationsen
dc.subject.cinahlPatient Attitudesen
dc.subject.cinahlCommunicationen
dc.subject.cinahlPatient Centered Careen
dc.subject.cinahlStaff Developmenten
dc.subject.cinahlCaring--Evaluationen
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