2.50
Hdl Handle:
http://hdl.handle.net/10755/621260
Category:
Full-text
Format:
Text-based Document
Type:
Poster
Title:
Reducing Hostility in Nursing
Author(s):
Wetter, Vicki S.
Lead Author STTI Affiliation:
Non-member
Author Details:
Vicki S. Wetter, RN
Abstract:
Session presented on Saturday, March 18, 2017: Hostility is common in every professional but even more so with nursing. A review of the literature showed that all nurses are victims of hostility, to varying degrees, at some time during their career. This includes nurse to nurse, nurse to student, nurse to manager and nurse to care provider hostility. By learning how to use positive communication, nurses may be able to reduce hostility in their work environment. Nurses may also utlitize the education module to teach other health care providers about the importance of assertive, not aggressive communication skills. King's goal attainment theory and Knowle's adult learning theory were used as the theoretical framework for this project. This project proposes to develop and validate a self-paced 20-minute computer-based Hostility Educational Module focusing on hostility and teaching of positive communication skills to address hostility in the work environment. This proposal also designed a pilot study for comparison with standard education for future implementation. The newly-developed educational module was presented to 5 doctoral faculty members to review and evaluate using a 10-question Likert type scale survey. Descriptive analysis of the evaluation data was completed for validation. Validation results revealed that all experts strongly agreed that the module contained appropriate information which was easy to understand. They also strongly agreed that the examples within the module were pertinent to the subject matter being taught. Most experts agreed that the module was visually appealing and easy to navigate. Revisions will be made and a plan for future pilot study implementation post-graduation will be planned. Positive social change will occur by educating veteran and novice nurses about hostility and the need to improve positive communication skills in order to reduce work place hostility. Nurses can become the change agent to reduce or eliminate the issue of hostility and/or bullying within the profession of nursing. Learning Objectives: Learner will understand the difference between continued hostility in nursing versus single occurences. Learner will identify positive and negative communication skills.
Keywords:
Communication; Hostility; Bullying
Repository Posting Date:
3-Mar-2017
Date of Publication:
3-Mar-2017
Other Identifiers:
CHWE17PST45
Conference Date:
2017
Conference Name:
Creating Healthy Work Environments 2017
Conference Host:
Sigma Theta Tau International, the Honor Society of Nursing
Conference Location:
Indianapolis, Indiana, USA
Description:
Creating Healthy Work Environments 2017: Best Practices in Clinical and Academic Settings. Held at the JW Marriott, Indianapolis, Indiana, USA

Full metadata record

DC FieldValue Language
dc.language.isoen[US]en
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePosteren
dc.titleReducing Hostility in Nursingen
dc.contributor.authorWetter, Vicki S.en
dc.contributor.departmentNon-memberen
dc.author.detailsVicki S. Wetter, RNen
dc.identifier.urihttp://hdl.handle.net/10755/621260-
dc.description.abstractSession presented on Saturday, March 18, 2017: Hostility is common in every professional but even more so with nursing. A review of the literature showed that all nurses are victims of hostility, to varying degrees, at some time during their career. This includes nurse to nurse, nurse to student, nurse to manager and nurse to care provider hostility. By learning how to use positive communication, nurses may be able to reduce hostility in their work environment. Nurses may also utlitize the education module to teach other health care providers about the importance of assertive, not aggressive communication skills. King's goal attainment theory and Knowle's adult learning theory were used as the theoretical framework for this project. This project proposes to develop and validate a self-paced 20-minute computer-based Hostility Educational Module focusing on hostility and teaching of positive communication skills to address hostility in the work environment. This proposal also designed a pilot study for comparison with standard education for future implementation. The newly-developed educational module was presented to 5 doctoral faculty members to review and evaluate using a 10-question Likert type scale survey. Descriptive analysis of the evaluation data was completed for validation. Validation results revealed that all experts strongly agreed that the module contained appropriate information which was easy to understand. They also strongly agreed that the examples within the module were pertinent to the subject matter being taught. Most experts agreed that the module was visually appealing and easy to navigate. Revisions will be made and a plan for future pilot study implementation post-graduation will be planned. Positive social change will occur by educating veteran and novice nurses about hostility and the need to improve positive communication skills in order to reduce work place hostility. Nurses can become the change agent to reduce or eliminate the issue of hostility and/or bullying within the profession of nursing. Learning Objectives: Learner will understand the difference between continued hostility in nursing versus single occurences. Learner will identify positive and negative communication skills.en
dc.subjectCommunicationen
dc.subjectHostilityen
dc.subjectBullyingen
dc.date.available2017-03-03T14:34:50Z-
dc.date.issued2017-03-03-
dc.date.accessioned2017-03-03T14:34:50Z-
dc.conference.date2017en
dc.conference.nameCreating Healthy Work Environments 2017en
dc.conference.hostSigma Theta Tau International, the Honor Society of Nursingen
dc.conference.locationIndianapolis, Indiana, USAen
dc.descriptionCreating Healthy Work Environments 2017: Best Practices in Clinical and Academic Settings. Held at the JW Marriott, Indianapolis, Indiana, USAen
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