Executive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomes

2.50
Hdl Handle:
http://hdl.handle.net/10755/621375
Category:
Full-text
Format:
Text-based Document
Type:
DNP Capstone Project
Level of Evidence:
Observational Study, Other (e.g., Prevalence, Incidence)
Research Approach:
Quantitative Research
Title:
Executive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomes
Author(s):
Butenewicz,Cathleen D.
Advisors:
Schmidt, John; Fairley, JoAnna; Lara, Anne
Degree:
DNP
Degree Year:
2017
Grantor:
Capella University
Abstract:

It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through an evaluation of the current state of rounding at a small community hospital, it was determined that patient and staff rounding lacked consistency and structure, as well as effective leader visibility. Thusly, patient and staff rounding by executive leadership was recognized to be a Quality Improvement (QI) initiative.  The objective of this QI initiative was to ascertain the effect of purposeful executive leadership rounding on a medical-surgical unit and its correlation to patient safety as related to the incidence of in-patient falls and the patient’s overall satisfaction with their hospital stay over a three-month period.  Utilizing a quantitative approach based on verifiable observations and information, data was collected via a third-party vendor, as well as through the organization’s in-house Quality department. Baseline data was gathered from the previous year as well as concurrently during the project period.  At the completion of the trial period, the data was analyzed for statistical significance and presented as showing no statistical significance between leadership rounding and patient satisfaction yet did yield an overall decrease in the number of in-patient falls during this time.  This study gives an early indication that executive leadership rounding is conducive to improved patient outcomes yet warrants further studies to potentially elicit a correlation with patient satisfaction. Future studies will focus on multi-site organizations and broader inclusion of patients and nursing units to capture additional barriers and further expand the outcomes.

Keywords:
Leadership; Patient satisfaction; patient safety; Quality Outcomes
CINAHL Headings:
Medical-Surgical Nursing; Patient Rounds; Patient Satisfaction; Outcomes (Health Care); Leadership; Patient Safety; Medical-Surgical Nursing
Note:
This work has been approved through a faculty review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.
Repository Posting Date:
2017-04-17T19:05:25Z
Date of Publication:
2017-04-17

Full metadata record

DC FieldValue Language
dc.contributor.advisorSchmidt, Johnen
dc.contributor.advisorFairley, JoAnnaen
dc.contributor.advisorLara, Anneen
dc.contributor.authorButenewicz,Cathleen D.en
dc.date.accessioned2017-04-17T19:05:25Z-
dc.date.available2017-04-17T19:05:25Z-
dc.date.issued2017-04-17-
dc.identifier.urihttp://hdl.handle.net/10755/621375-
dc.description.abstract<p>It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through an evaluation of the current state of rounding at a small community hospital, it was determined that patient and staff rounding lacked consistency and structure, as well as effective leader visibility. Thusly, patient and staff rounding by executive leadership was recognized to be a Quality Improvement (QI) initiative.  The objective of this QI initiative was to ascertain the effect of purposeful executive leadership rounding on a medical-surgical unit and its correlation to patient safety as related to the incidence of in-patient falls and the patient’s overall satisfaction with their hospital stay over a three-month period.  Utilizing a quantitative approach based on verifiable observations and information, data was collected via a third-party vendor, as well as through the organization’s in-house Quality department. Baseline data was gathered from the previous year as well as concurrently during the project period.  At the completion of the trial period, the data was analyzed for statistical significance and presented as showing no statistical significance between leadership rounding and patient satisfaction yet did yield an overall decrease in the number of in-patient falls during this time.  This study gives an early indication that executive leadership rounding is conducive to improved patient outcomes yet warrants further studies to potentially elicit a correlation with patient satisfaction. Future studies will focus on multi-site organizations and broader inclusion of patients and nursing units to capture additional barriers and further expand the outcomes.</p>en
dc.formatText-based Documenten
dc.language.isoen_USen
dc.subjectLeadershipen
dc.subjectPatient satisfactionen
dc.subjectpatient safetyen
dc.subjectQuality Outcomesen
dc.titleExecutive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomesen_US
dc.typeDNP Capstone Projecten
thesis.degree.grantorCapella Universityen
thesis.degree.levelDNPen
dc.description.noteThis work has been approved through a faculty review process prior to its posting in the Virginia Henderson Global Nursing e-Repository.-
thesis.degree.year2017en
dc.type.categoryFull-texten
dc.evidence.levelObservational Study, Other (e.g., Prevalence, Incidence)en
dc.research.approachQuantitative Researchen
dc.subject.cinahlMedical-Surgical Nursingen
dc.subject.cinahlPatient Roundsen
dc.subject.cinahlPatient Satisfactionen
dc.subject.cinahlOutcomes (Health Care)en
dc.subject.cinahlLeadershipen
dc.subject.cinahlPatient Safetyen
dc.subject.cinahlMedical-Surgical Nursingen
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