Supporting Nurses to Speak Up for Patient Safety Using an Employee Engagement Survey

2.50
Hdl Handle:
http://hdl.handle.net/10755/621487
Category:
Full-text
Format:
Text-based Document
Type:
Poster
Level of Evidence:
N/A
Research Approach:
N/A
Title:
Supporting Nurses to Speak Up for Patient Safety Using an Employee Engagement Survey
Author(s):
Hall, Nicole J.; Graf, Cheryl
Lead Author STTI Affiliation:
Lambda Eta
Author Details:
Nicole Hall, MSN, MBA, RN, Professional Experience: 2014-2016--Accreditation specialist at Beebe Healthcare responsible for regulatory monitoring and performance improvement. 2010-2014--Theory and clinical instructor for maternal-newborn nursing at a diploma based nursing school, Margaret H Rollins School of Nursing at Beebe Medical Center, Lewes, DE. 2003-10--Maternal-newborn staff nurse, Beebe Medical Center, Lewes, DE. Author Summary: Nicole Hall has been in the healthcare industry for nearly 15 years as a labor and delivery nurse, educator, and quality professional. She has been published on topics such as adjunct clinical staff and ways to support nurse educators. Most recently she has been pursuing her Doctorate of Education degree moved to a university academic setting where she was hired to teach in the nursing undergraduate and graduate degree programs.
Abstract:

Purpose: The purpose of this research study is to further develop the understanding of factors that influence patient safety as they relate to nurses speaking up when faced with concerns through examination of archival employee engagement survey results.

Methods: The planned site for procurement of data for this research study is ABC hospital, a privately owned healthcare organization located in the United States that provides both inpatient and outpatient services. The employee engagement survey data that will be examined is from 2015 and had an overall 96% response rate at the research site. The target population for this study was registered nurses but the data set only allowed isolation of respondents who were either nurses, nursing assistants or unit secretaries. The data set did not permit the researcher to isolate only registered nurses.

An explanatory sequential research design was chosen for this study because of its incorporation of both quantitative and qualitative inquiry. This mixed methods study not only allows for identification of variables that influence nurse willingness to speak up through quantitative analysis of archival Employee Engagement survey results, but it then enables exploration of these findings through interviewing. To further understand those variables on the employee engagement survey that were associated with willingness to speak up, the qualitative interviews will allow the researcher to explore the phenomenon being studied by posing open-ended questions with the goal of learning from the interviewees’ more about the variables of focus. After carefully considering the quantitative findings, a small number of key interviewees will be hand selected.

Results: The results of this research study will be finalized the spring of 2017 with quantitative analysis concluding in January 2017 and qualitative analysis concluding in March 2017. The results will include identification of variables on the employee engagement survey that impact nurse willingness to speak up through quantitative analysis. Interviewing allows for elaboration on these findings and aids interpretation of the data. Lastly, recommendations will be made, based on the quantitative and qualitative findings, for ways that healthcare organizations can support nurses to speak up when they observe something that may negatively affect patient care.

Conclusion: Conclusions for this study are not yet available though they are part of a doctoral research study that is currently being pursued. By identifying predictor variables, from an employee engagement survey, that support or conversely inhibit nurse willingness to speak up in these situations, the healthcare industry can better comprehend the phenomenon, plan ways to increase its frequency, and support its practice.

Keywords:
leadership support; Patient Safety; speaking up
Repository Posting Date:
14-Jun-2017
Date of Publication:
14-Jun-2017
Other Identifiers:
INRC17PST90
Conference Date:
2017
Conference Name:
28th International Nursing Research Congress
Conference Host:
Sigma Theta Tau International
Conference Location:
Dublin, Ireland
Description:
Event Theme: Influencing Global Health Through the Advancement of Nursing Scholarship

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePosteren
dc.evidence.levelN/Aen
dc.research.approachN/Aen
dc.titleSupporting Nurses to Speak Up for Patient Safety Using an Employee Engagement Surveyen_US
dc.contributor.authorHall, Nicole J.en
dc.contributor.authorGraf, Cherylen
dc.contributor.departmentLambda Etaen
dc.author.detailsNicole Hall, MSN, MBA, RN, Professional Experience: 2014-2016--Accreditation specialist at Beebe Healthcare responsible for regulatory monitoring and performance improvement. 2010-2014--Theory and clinical instructor for maternal-newborn nursing at a diploma based nursing school, Margaret H Rollins School of Nursing at Beebe Medical Center, Lewes, DE. 2003-10--Maternal-newborn staff nurse, Beebe Medical Center, Lewes, DE. Author Summary: Nicole Hall has been in the healthcare industry for nearly 15 years as a labor and delivery nurse, educator, and quality professional. She has been published on topics such as adjunct clinical staff and ways to support nurse educators. Most recently she has been pursuing her Doctorate of Education degree moved to a university academic setting where she was hired to teach in the nursing undergraduate and graduate degree programs.en
dc.identifier.urihttp://hdl.handle.net/10755/621487-
dc.description.abstract<p><strong>Purpose: </strong><span>The purpose of this research study is to further develop the understanding of factors that influence patient safety as they relate to nurses speaking up when faced with concerns through examination of archival employee engagement survey results.</span></p> <p><strong>Methods: </strong>The planned site for procurement of data for this research study is ABC hospital, a privately owned healthcare organization located in the United States that provides both inpatient and outpatient services. The employee engagement survey data that will be examined is from 2015 and had an overall 96% response rate at the research site. The target population for this study was registered nurses but the data set only allowed isolation of respondents who were either nurses, nursing assistants or unit secretaries. The data set did not permit the researcher to isolate only registered nurses.</p> <p>An explanatory sequential research design was chosen for this study because of its incorporation of both quantitative and qualitative inquiry. This mixed methods study not only allows for identification of variables that influence nurse willingness to speak up through quantitative analysis of archival Employee Engagement survey results, but it then enables exploration of these findings through interviewing. To further understand those variables on the employee engagement survey that were associated with willingness to speak up, the qualitative interviews will allow the researcher to explore the phenomenon being studied by posing open-ended questions with the goal of learning from the interviewees’ more about the variables of focus. After carefully considering the quantitative findings, a small number of key interviewees will be hand selected.</p> <p><strong>Results: </strong>The results of this research study will be finalized the spring of 2017 with quantitative analysis concluding in January 2017 and qualitative analysis concluding in March 2017. The results will include identification of variables on the employee engagement survey that impact nurse willingness to speak up through quantitative analysis. Interviewing allows for elaboration on these findings and aids interpretation of the data. Lastly, recommendations will be made, based on the quantitative and qualitative findings, for ways that healthcare organizations can support nurses to speak up when they observe something that may negatively affect patient care.</p> <p><strong>Conclusion: </strong>Conclusions for this study are not yet available though they are part of a doctoral research study that is currently being pursued. By identifying predictor variables, from an employee engagement survey, that support or conversely inhibit nurse willingness to speak up in these situations, the healthcare industry can better comprehend the phenomenon, plan ways to increase its frequency, and support its practice.</p>en
dc.subjectleadership supporten
dc.subjectPatient Safetyen
dc.subjectspeaking upen
dc.date.available2017-06-14T14:29:58Z-
dc.date.issued2017-06-14-
dc.date.accessioned2017-06-14T14:29:58Z-
dc.conference.date2017en
dc.conference.name28th International Nursing Research Congressen
dc.conference.hostSigma Theta Tau Internationalen
dc.conference.locationDublin, Irelanden
dc.descriptionEvent Theme: Influencing Global Health Through the Advancement of Nursing Scholarshipen
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