Development and Testing of the Global Interprofessional Therapeutic Communication Scale (GITCS®)

2.50
Hdl Handle:
http://hdl.handle.net/10755/621752
Category:
Full-text
Format:
Text-based Document
Type:
Poster
Level of Evidence:
N/A
Research Approach:
N/A
Title:
Development and Testing of the Global Interprofessional Therapeutic Communication Scale (GITCS®)
Author(s):
Campbell, Suzanne H.; Aredes, Natalia Del Angelo
Lead Author STTI Affiliation:
Mu Xi
Author Details:
Suzanne H. Campbell, PhD, RN, IBCLC, Professional Experience: Suzanne H. Campbell is currently director of the School of Nursing at the University of British Columbia. Prior to her appointment at UBC in 2012, she was faculty member and Interim Dean at the Fairfield University School of Nursing. Prior to that she was on faculty at the University of Connecticut, where she earned her BS and MS degrees in Nursing. She completed her PhD in Nursing at the University of Rhode Island and her post-graduate studies at Boston College, receiving her Women’s Health Nurse Practitioner Certificate. She is also an International Board Certified Lactation Consultant (since 2002). Suzanne received the American Journal of Nursing Book of the Year Award in 2013, for her co-edited text "Simulation Scenarios for Nursing Educators: Making it real" (2nd edition) and was recognized by the International Nursing Association for Clinical and Simulation Learning for the 2011 INACSL Excellence in the Academic Setting mentor award. Author Summary: Suzanne Campbell’s research is on innovative teaching methods, specifically on simulation pedagogy, and more recently, its use to enhance health communication. She is currently co-editor for the Fourth Edition of the Lactation Consultants’ Core Curriculum. Presently serving on the BC Lactation Consultant Association Board and part of a research team on Neo-Baby Friendly Hospital Initiatives (BFHI) in Brazil, she has worked to develop regional, national and international policies to protect, support and promote breastfeeding.
Abstract:

Background: Simulation is a valuable tool to educate health professionals on effective communication. It also is a method that can bring educators together to create, evaluate, and test new instruments for assessment. Communication is a key component for safe, effective health care delivery and has the potential to enhance patients’ experiences within the health care system, empowering them to be active partners in the process, as well as impacting patient outcomes. Researchers have identified a connection between miscommunication and adverse events/errors in clinical practice, which affects the quality of care (Fay-Hillier, Regan, & Gallagher Gordon, 2012). In order to minimize miscommunication, a variety of strategies and tools have been utilized to measure and assess health communication between practitioners, patients, and families. The Global Interprofessional Therapeutic Communication Scale (GITCS©) was developed for health educators to facilitate formative and summative evaluation of students' communication skills in simulation and clinical settings.

Purpose: To describe the development and reliability/validity testing of the GITCS©.

Methods: The GITCS© was developed using theoretical references of therapeutic communication and refined using a reiterative process of expert review. First, a panel of nursing educators with extensive teaching experience in simulation settings was convened to review existing therapeutic communication assessment tools, identify gaps, and contribute to the initial item generation for GITCS©. Second, two rounds of expert reviews by nursing and allied health sciences educators was conducted to pare down the number of items, determine corresponding constructs and domains, and craft the item statements for appropriate context and grammar. Third, to obtain psychometric data for reliability and validity, an international sample of simulation educators affiliated with nursing and allied health postsecondary institutions were invited to help test the GITCS©. The international sample is asked to log into an online portal to view videos featuring a public health nurse on a home visit, and using a digital version of the GITCS©, rate the nurse’s therapeutic communication skills as she interacts with the patient. Three videos were professionally produced (professional actors, videographer/editor) depicting “bad,” “good,” and “mixed” communication skills. The scripts were carefully tailored based on the GITCS© items.

Results: Initial item generation included those related to active listening, empathy, empowerment, verbal and non-verbal communication, rapport and trust building, barriers, and cultural boundaries. The two rounds of expert reviews pared the scale to 43 items, identifying 4 corresponding constructs: education, empathy, power sharing and rapport/trust building. We will present results of initial reliability and validity testing of the GITCS, expounding on our chosen methods in examining construct validity, internal consistency and interrater reliability.

Conclusion: The GITCS© aims to support faculty, students and health professionals as a summative and formative assessment tool in measuring therapeutic communication outcomes during clinical practice or simulation in educational setting. Data will be shared on the reliability and validity of GITCS © as tested by an international, interdisciplinary group of health simulation educators using an online portal featuring three professionally developed videos demonstrating "good," "bad," and "mixed" therapeutic communication between a public health nurse and older female client during a home visit.

Keywords:
health care pedagogy; patient simulation; therapeutic communication
Repository Posting Date:
10-Jul-2017
Date of Publication:
10-Jul-2017
Other Identifiers:
INRC17PST568
Conference Date:
2017
Conference Name:
28th International Nursing Research Congress
Conference Host:
Sigma Theta Tau International
Conference Location:
Dublin, Ireland
Description:
Event Theme: Influencing Global Health Through the Advancement of Nursing Scholarship

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePosteren
dc.evidence.levelN/Aen
dc.research.approachN/Aen
dc.titleDevelopment and Testing of the Global Interprofessional Therapeutic Communication Scale (GITCS®)en_US
dc.contributor.authorCampbell, Suzanne H.en
dc.contributor.authorAredes, Natalia Del Angeloen
dc.contributor.departmentMu Xien
dc.author.detailsSuzanne H. Campbell, PhD, RN, IBCLC, Professional Experience: Suzanne H. Campbell is currently director of the School of Nursing at the University of British Columbia. Prior to her appointment at UBC in 2012, she was faculty member and Interim Dean at the Fairfield University School of Nursing. Prior to that she was on faculty at the University of Connecticut, where she earned her BS and MS degrees in Nursing. She completed her PhD in Nursing at the University of Rhode Island and her post-graduate studies at Boston College, receiving her Women’s Health Nurse Practitioner Certificate. She is also an International Board Certified Lactation Consultant (since 2002). Suzanne received the American Journal of Nursing Book of the Year Award in 2013, for her co-edited text "Simulation Scenarios for Nursing Educators: Making it real" (2nd edition) and was recognized by the International Nursing Association for Clinical and Simulation Learning for the 2011 INACSL Excellence in the Academic Setting mentor award. Author Summary: Suzanne Campbell’s research is on innovative teaching methods, specifically on simulation pedagogy, and more recently, its use to enhance health communication. She is currently co-editor for the Fourth Edition of the Lactation Consultants’ Core Curriculum. Presently serving on the BC Lactation Consultant Association Board and part of a research team on Neo-Baby Friendly Hospital Initiatives (BFHI) in Brazil, she has worked to develop regional, national and international policies to protect, support and promote breastfeeding.en
dc.identifier.urihttp://hdl.handle.net/10755/621752-
dc.description.abstract<p><span>Background: Simulation is a valuable tool to educate health professionals on effective communication. It also is a method that can bring educators together to create, evaluate, and test new instruments for assessment. Communication is a key component for safe, effective health care delivery and has the potential to enhance patients’ experiences within the health care system, empowering them to be active partners in the process, as well as impacting patient outcomes. Researchers have identified a connection between miscommunication and adverse events/errors in clinical practice, which affects the quality of care (Fay-Hillier, Regan, & Gallagher Gordon, 2012). In order to minimize miscommunication, a variety of strategies and tools have been utilized to measure and assess health communication between practitioners, patients, and families. The Global Interprofessional Therapeutic Communication Scale (GITCS©) was developed for health educators to facilitate formative and summative evaluation of students' communication skills in simulation and clinical settings.</span></p> <p><strong>Purpose: </strong>To describe the development and reliability/validity testing of the GITCS©.</p> <p><strong>Methods: </strong>The GITCS© was developed using theoretical references of therapeutic communication and refined using a reiterative process of expert review. First, a panel of nursing educators with extensive teaching experience in simulation settings was convened to review existing therapeutic communication assessment tools, identify gaps, and contribute to the initial item generation for GITCS©. Second, two rounds of expert reviews by nursing and allied health sciences educators was conducted to pare down the number of items, determine corresponding constructs and domains, and craft the item statements for appropriate context and grammar. Third, to obtain psychometric data for reliability and validity, an international sample of simulation educators affiliated with nursing and allied health postsecondary institutions were invited to help test the GITCS©. The international sample is asked to log into an online portal to view videos featuring a public health nurse on a home visit, and using a digital version of the GITCS©, rate the nurse’s therapeutic communication skills as she interacts with the patient. Three videos were professionally produced (professional actors, videographer/editor) depicting “bad,” “good,” and “mixed” communication skills. The scripts were carefully tailored based on the GITCS© items.</p> <p><strong>Results: </strong>Initial item generation included those related to active listening, empathy, empowerment, verbal and non-verbal communication, rapport and trust building, barriers, and cultural boundaries. The two rounds of expert reviews pared the scale to 43 items, identifying 4 corresponding constructs: education, empathy, power sharing and rapport/trust building. We will present results of initial reliability and validity testing of the GITCS, expounding on our chosen methods in examining construct validity, internal consistency and interrater reliability.</p> <p><strong>Conclusion: </strong>The GITCS© aims to support faculty, students and health professionals as a summative and formative assessment tool in measuring therapeutic communication outcomes during clinical practice or simulation in educational setting. Data will be shared on the reliability and validity of GITCS © as tested by an international, interdisciplinary group of health simulation educators using an online portal featuring three professionally developed videos demonstrating "good," "bad," and "mixed" therapeutic communication between a public health nurse and older female client during a home visit.</p>en
dc.subjecthealth care pedagogyen
dc.subjectpatient simulationen
dc.subjecttherapeutic communicationen
dc.date.available2017-07-10T17:25:53Z-
dc.date.issued2017-07-10-
dc.date.accessioned2017-07-10T17:25:53Z-
dc.conference.date2017en
dc.conference.name28th International Nursing Research Congressen
dc.conference.hostSigma Theta Tau Internationalen
dc.conference.locationDublin, Irelanden
dc.descriptionEvent Theme: Influencing Global Health Through the Advancement of Nursing Scholarshipen
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