2.50
Hdl Handle:
http://hdl.handle.net/10755/623643
Category:
Full-text
Format:
Text-based Document
Type:
Presentation
Level of Evidence:
N/A
Research Approach:
N/A
Title:
Transforming Clinical Leadership: Standardized Charge Nurse Development
Author(s):
Hanser, Susan; Fowler, Stephanie
Lead Author STTI Affiliation:
Non-member
Author Details:
Susan Hanser, MN, RN-BC; Stephanie Fowler, MSN, RNC-MNN
Abstract:

Charge nurses dramatically impact the workflow of a nursing unit but often feel ill-prepared to lead.  At our community hospital, we created a charge nurse development class that incorporates four identified themes:  1) Leadership principles: an introduction to the standards by which all leaders at our organization conduct themselves.  This invites discussion and reflection on what leadership looks like at the bedside.  2)  Key quality concepts:  metrics and reimbursement facts, how our facility compares to others and discussions about how the charge nurse can effect change.  3)  Communication techniques: feedback scripting that enables the nurses to initiate difficult conversations and transform communication on the unit.  4)  Standard work of the charge nurse:   A review of selected high stress situations such as earthquake, impaired staff, critical events and incivility.  Standard work also includes coaching staff to a higher level of performance by simulating responses to challenging behaviors such as defensiveness, lack of critical thinking, time management or accountability.<br /> Nurses from all areas of the hospital participate in the classes and benefit from the support and expertise of their colleagues.  Evaluations have demonstrated that class participants feel empowered to lead and evince change locally and globally.<br />

Keywords:
Charge Nurse; Frontline Nurse Leader
Repository Posting Date:
4-Dec-2017
Date of Publication:
4-Dec-2017
Conference Date:
2017
Conference Name:
2017 ANPD Annual Convention
Conference Host:
Association for Nursing Professional Development (ANPD)
Conference Location:
New Orleans, Louisiana, USA
Description:
2017 ANPD Annual Convention: Aspire to Transform. Held at the Hyatt Regency New Orleans.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen
dc.type.categoryFull-texten
dc.formatText-based Documenten
dc.typePresentationen
dc.evidence.levelN/Aen
dc.research.approachN/Aen
dc.titleTransforming Clinical Leadership: Standardized Charge Nurse Developmenten_US
dc.contributor.authorHanser, Susanen
dc.contributor.authorFowler, Stephanieen
dc.contributor.departmentNon-memberen
dc.author.detailsSusan Hanser, MN, RN-BC; Stephanie Fowler, MSN, RNC-MNNen
dc.identifier.urihttp://hdl.handle.net/10755/623643-
dc.description.abstract<p>Charge nurses dramatically impact the workflow of a nursing unit but often feel ill-prepared to lead.&nbsp; At our community hospital, we created a charge nurse development class that incorporates four identified themes:&nbsp; 1) Leadership principles: an introduction to the standards by which all leaders at our organization conduct themselves.&nbsp; This invites discussion and reflection on what leadership looks like at the bedside.&nbsp; 2)&nbsp; Key quality concepts:&nbsp; metrics and reimbursement facts, how our facility compares to others and discussions about how the charge nurse can effect change.&nbsp; 3)&nbsp; Communication techniques: feedback scripting that enables the nurses to initiate difficult conversations and transform communication on the unit.&nbsp; 4)&nbsp; Standard work of the charge nurse:&nbsp; &nbsp;A review of selected high stress situations such as earthquake, impaired staff, critical events and incivility.&nbsp; Standard work also includes coaching staff to a higher level of performance by simulating responses to challenging behaviors such as defensiveness, lack of critical thinking, time management or accountability.&lt;br /&gt; Nurses from all areas of the hospital participate in the classes and benefit from the support and expertise of their colleagues.&nbsp; Evaluations have demonstrated that class participants feel empowered to lead and evince change locally and globally.&lt;br /&gt;</p>en
dc.subjectCharge Nurseen
dc.subjectFrontline Nurse Leaderen
dc.date.available2017-12-04T16:33:36Z-
dc.date.issued2017-12-04-
dc.date.accessioned2017-12-04T16:33:36Z-
dc.conference.date2017en
dc.conference.name2017 ANPD Annual Conventionen
dc.conference.hostAssociation for Nursing Professional Development (ANPD)en
dc.conference.locationNew Orleans, Louisiana, USAen
dc.description2017 ANPD Annual Convention: Aspire to Transform. Held at the Hyatt Regency New Orleans.en
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