Examining Nurse Satisfaction with a Bedside Handover Report Process

2.50
Hdl Handle:
http://hdl.handle.net/10755/624135
Category:
Full-text
Format:
Text-based Document
Type:
In Lieu of Dissertation
Level of Evidence:
Clinical Experience of Respected Authority
Research Approach:
Translational Research/Evidence-based Practice
Title:
Examining Nurse Satisfaction with a Bedside Handover Report Process
Author(s):
Principe, Imelda C.
Additional Author Information:
Imelda C. Principe, DNP, RN, MSN, CPAN, CCRN, ASLNC-C
Advisors:
Jennings-Sanders, Andrea; Belcher, Janice; Brown, Kamek
Degree:
DNP
Degree Year:
2017
Grantor:
Walden University
Abstract:

Nurses’ job satisfaction affects work performance at the point of care in hospitals. The incoming nurses who are able to receive a comprehensive patient report at shift change are more prepared in comparison to incoming nurses who are not able to receive a comprehensive patient report to provide care that is safe. The purpose of this project, guided by the theory of organization change, was to explore whether the use of a bedside handover process impacts nurses’ satisfaction in an adult postoperative orthopedic and spine unit. A postimplementation survey of the bedside handover process was conducted after one month and two months to examine registered nurses’ (RN) (n = 50) satisfaction using a 7-question self-designed instrument with a reliability coefficient of 0.80. The
Bedside Handover Report Staff Nurses’ Satisfaction Survey consisted of 5-item Likert scale with scores ranging from 1 (strongly disagree) to 5 (strongly agree). The survey results found that RNs were satisfied with the bedside handover report process. Matchedpair t tests revealed significant differences between the first and second months after the handover report process was implemented. Specifically, “Bedside handover report provides time for the incoming RN to verify patient’s health issues” (p = .05), “I am
satisfied with the handover report process conducted at the patient’s bedside” (p = .01), and total score (p = .03) improved from the first to second month. A longitudinal study spanning 6 months to a year is recommended when the project will be implemented in the entire facility. A bedside handover report increases nurse satisfaction because the process
allows the nurses to verify and address patient health issues that are essential for positive social change.

Keywords:
Bedside Handover; Nurse Satisfaction; Patient Satisfaction; Patient Safety
CINAHL Headings:
Hand Off (Patient Safety)--Methods; Job Satisfaction; Nurses--Psychosocial Factors; Postoperative Care; Questionnaires; Hand Off (Patient Safety); Nurses
Description:
This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 10265377; ProQuest document ID: 1886408079. The author retains copyright.
Note:
This item has not gone through this repository's peer-review process, but has been accepted by the indicated university or college in partial fulfillment of the requirements for the specified degree.
Repository Posting Date:
2018-05-09T19:41:16Z
Date of Publication:
2018-05-09

Full metadata record

DC FieldValue Language
dc.contributor.advisorJennings-Sanders, Andreaen
dc.contributor.advisorBelcher, Janiceen
dc.contributor.advisorBrown, Kameken
dc.contributor.authorPrincipe, Imelda C.en
dc.date.accessioned2018-05-09T19:41:16Z-
dc.date.available2018-05-09T19:41:16Z-
dc.date.issued2018-05-09-
dc.identifier.urihttp://hdl.handle.net/10755/624135-
dc.descriptionThis dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 10265377; ProQuest document ID: 1886408079. The author retains copyright.en
dc.description.abstract<p>Nurses’ job satisfaction affects work performance at the point of care in hospitals. The incoming nurses who are able to receive a comprehensive patient report at shift change are more prepared in comparison to incoming nurses who are not able to receive a comprehensive patient report to provide care that is safe. The purpose of this project, guided by the theory of organization change, was to explore whether the use of a bedside handover process impacts nurses’ satisfaction in an adult postoperative orthopedic and spine unit. A postimplementation survey of the bedside handover process was conducted after one month and two months to examine registered nurses’ (RN) (n = 50) satisfaction using a 7-question self-designed instrument with a reliability coefficient of 0.80. The<br />Bedside Handover Report Staff Nurses’ Satisfaction Survey consisted of 5-item Likert scale with scores ranging from 1 (strongly disagree) to 5 (strongly agree). The survey results found that RNs were satisfied with the bedside handover report process. Matchedpair t tests revealed significant differences between the first and second months after the handover report process was implemented. Specifically, “Bedside handover report provides time for the incoming RN to verify patient’s health issues” (p = .05), “I am<br />satisfied with the handover report process conducted at the patient’s bedside” (p = .01), and total score (p = .03) improved from the first to second month. A longitudinal study spanning 6 months to a year is recommended when the project will be implemented in the entire facility. A bedside handover report increases nurse satisfaction because the process<br />allows the nurses to verify and address patient health issues that are essential for positive social change.</p>en
dc.formatText-based Documenten
dc.language.isoen_USen
dc.subjectBedside Handoveren
dc.subjectNurse Satisfactionen
dc.subjectPatient Satisfactionen
dc.subjectPatient Safetyen
dc.titleExamining Nurse Satisfaction with a Bedside Handover Report Processen_US
dc.typeIn Lieu of Dissertationen
thesis.degree.grantorWalden Universityen
thesis.degree.levelDNPen
dc.description.noteThis item has not gone through this repository's peer-review process, but has been accepted by the indicated university or college in partial fulfillment of the requirements for the specified degree.en
dc.primary-author.detailsImelda C. Principe, DNP, RN, MSN, CPAN, CCRN, ASLNC-Cen
thesis.degree.year2017en
dc.type.categoryFull-texten
dc.evidence.levelClinical Experience of Respected Authorityen
dc.research.approachTranslational Research/Evidence-based Practiceen
dc.subject.cinahlHand Off (Patient Safety)--Methodsen
dc.subject.cinahlJob Satisfactionen
dc.subject.cinahlNurses--Psychosocial Factorsen
dc.subject.cinahlPostoperative Careen
dc.subject.cinahlQuestionnairesen
dc.subject.cinahlHand Off (Patient Safety)en
dc.subject.cinahlNursesen
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